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Raglan Lodge

3.0 star property
Hotel in Usk with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Raglan Lodge

Room
Property grounds
Lobby
Bathroom
Dining

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services
The price is HK$406
HK$487 total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
Iron/ironing board
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Wardrobe
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Room

Suite, Ensuite

Highlights

Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

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Bar (on property)

Best Western Pontypool Metro Hotel

Parking included
Free WiFi
Breakfast available
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8.8 out of 10, Excellent, (972)
The price is HK$417
HK$500 total
includes taxes & fees
2 Jan - 3 Jan 2025
Best Western Pontypool Metro Hotel
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About the area

Map
A40 Northbound, Usk, Wales, NP25 4BG

What's nearby

  • Wye Valley - 12 min drive - 12.7 km
  • Forest of Dean - 20 min drive - 21.4 km
  • Puzzlewood - 22 min drive - 22.5 km
  • Chepstow Racecourse - 25 min drive - 22.4 km
  • Tintern Abbey - 29 min drive - 16.1 km

Getting around

  • Abergavenny Station - 16 min drive
  • Bristol International Airport (BRS) - 71 min drive

Restaurants

  • ‪Coffee No 1 - ‬8 min drive
  • ‪Monnow Bridge - ‬8 min drive
  • ‪The Hall Inn - ‬10 min drive
  • ‪Estero Lounge - ‬8 min drive
  • ‪Costa Coffee - ‬8 min drive

About this property

Raglan Lodge

Property highlights
Raglan Lodge provides amenities, such as a playground and a business centre. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk, barbecues and smoke-free property
  • A computer station, multilingual staff and 1 meeting room

Languages

English, Welsh

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Playground

Family friendly

  • Playground

Guest services

  • 24-hour front desk
  • Multilingual staff
  • No housekeeping

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts

Property is also known as

Raglan Lodge Usk
Raglan Lodge Hotel
Raglan Lodge Hotel Usk

Frequently asked questions

Is Raglan Lodge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Raglan Lodge?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Raglan Lodge on 1 Jan 2025 start from HK$405.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Raglan Lodge?

Self-parking is free at this property.

What time is check-in at Raglan Lodge?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Raglan Lodge?

Checkout is at 10:00 AM.

Where is Raglan Lodge located?

Situated in Usk, this hotel is 1.9 mi (3 km) from Raglan Castle and within 6 miles (10 km) of Clytha Park and The Rolls of Monmouth. St Thomas the Martyr's Church and Monnow Bridge are also within 6 miles (10 km).

Raglan Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 166 out of 563 reviews" "
Rating 8 - Good. 177 out of 563 reviews" "
Rating 6 - Okay. 91 out of 563 reviews" "
Rating 4 - Poor. 58 out of 563 reviews" "
Rating 2 - Terrible. 71 out of 563 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient and cheap stay, but place could be cleaner and a lot of repairs required, the buckets for leaks isn't a great selling point.
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah, Raglan

Travelled with partner
Room was fine- bed not very comfortable and small!
Stayed 2 nights in Dec 2024

8/10 Good

stuart

Liked: Staff & service
Easy access
Stayed 1 night in Nov 2024

2/10 Terrible

Josh

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately this time was not a good experience. Wet/damp bedding, unclean room, understaffed to resolve any issues, 1/2 a toilet roll, dirty cups. Totally unacceptable that my partner had to use the towels provided to clean the room & have photos to show this. & then after making the room to a standard that was acceptable to stay in we realised the bedding was damp - no answer on reception to report this so had to walk to the garage which in fairness to the manager he did give us a new room but this meant more hassle of packing all our belongings & moving to a new room which still was not of good standards in relation to cleanliness. We have stayed here several times in the last 2 weeks but the standards have deteriorated fast. Check in times have also been an issue as it clearly states 2pm but have been made to wait with no remorse/apology or sympathy as they were understaffed so the rooms were not ready & would have to wait until the staff contacted the cleaner and confirmed the rooms had been cleaned and ready. Was even told by a member of staff to give her 10 minutes at 2pm to confirm with the cleaning staff the rooms were ready. It clearly states when you pay for your room that checking in was at 2pm. But when it comes to 10am checking out the cleaning staff open the door and question if you’re due to check out that morning. When you book a hotel for an occasion checking time is vital! Will not be recommending to anyone, completely & unprofessional standards!
Stayed 1 night in Oct 2024

4/10 Poor

Elliot

Disliked: Cleanliness, staff & service, property conditions & facilities
No remote for tv
Stayed 1 night in Oct 2024

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some maintenance, Blinds were broken, window didn't shut properly so it was very noisy with traffic.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and met all our needs.
Our second stay here for our annual trip to the Wye. Excellent value and great service. Very comfortable and met all our needs.
Stayed 1 night in Sep 2024

2/10 Terrible

johanna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place is in need of repair and maintenance also the pillows were as flat as a pancake
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money and the property was good and clean
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Only negativd squashed mosquitos on wall. Other than that room, bathroom and general cleanliness very god. Impressed with the tea and coffee and shower gel etc i the bathroom. Would definitely used it again
Stayed 1 night in Sep 2024

2/10 Terrible

Malik

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The entrance to the property with filthy stinking carpets set the scene. It could have been due to water damage? We continued towards the room in the hope that it might be different inside, but on reaching the room we could not bear to stand in it. There were bugs covering the ceiling due to the windows having been left open for the smell. We immediately gave the keys back and luckily booked into another hotel. The price was cheap but turned out more expensive as we had to book somewhere else at the last minute and and had already paid for this lodge. This should have a rating of less than 2 out of 10. When I checked the reviews later it was clear that most people had the same experience, but there were some that gave excellent reviews with 10 that was obviously fake and distorted the overall rating for the place. It was a big mistake not to check all the reviews in advance as the general rating for the place was not realistic.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame.
Stayed only 2 of the booked 15 nights. This place has little or no maintenance, we had 3 rooms in 2 days, from a blocked sink to a large unlockable window that would not close, water leaking into buckets all through the corridors, mouldy smelly carpets, causing my husband to have an asthma attack. Bathroom floor was filthy. On a more positive note, great position, has massive potential, needs some love. We were given a full refund.
Stayed 15 nights in Aug 2024

8/10 Good

victoria

Liked: Staff & service, amenities
Room was basic but was just a base for 1 night. Cant expect too much for £50. It was perfect for what we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of insects/ bugs in the room, not cleaned properly at all, stains/dirty carpet, toilet not cleaned, radiator falling off walls in the corridor and roof leaking, not child friendly at all. We left immediately.
Stayed 1 night in Aug 2024

8/10 Good

Lauryn

Travelled with family
Liked: Staff & service, amenities
Very handy being at the services, our room key also got us 50% off at burger king. The shower set off the fire alarm however as the extraction was rubbish so the hotel had to evacuate and there were weird dried fluid marks all over the walls and blinds.
Stayed 3 nights in Aug 2024

8/10 Good

Joaquim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great service 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Ilina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Eryl

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The so-called Spar check in desk no longer exists. IT IS AN ALDI EXPRESS. Our booking was nowhere on the system. We had to wait half an hour for Will to clean and prepare our room. NOT IMPRESSED. No working plug or fan in bathroom
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The stay was fine just a few bits that was not 1 no bath plug again happend last time we stayed 2 could do with more pillows in room only had one each
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug Infestations and no staff attendance!!!!
Wasn't bothered by the total lack of staff attendance, or the messy entry way, or the damp smell down the halls, with buckets collecting water, or the fact you need to check in at the Asda petrol station, what really bothered us was the bugs and flies that were nesting in the room on the roof. The hair on the pillows and loose wiring hanging out the of wall for the TV It was about £50 for the night so good Value, but we didn't dare use the towels. We were staying for one night, and even that was a push. White bedding and room was prepped with tea and coffee, but just had to stand on bed to clear away all these bug nests stuck to ceiling, some had fallen on pillows and beds. It's cheap and convenient but dam I've slept in beach huts in Fiji without infestations!!!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I was nervous about staying here after reading some bad reviews but clearly people have nothing better to do than moan. Convenient location next to the services with easy access to the main road and a good base to stay at. Couple of areas could have been cleaner but aoart from that it was perfect.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the worst place I've ever stayed at!
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't as bad as I expected after reading previous reviews. Room basic but clean. Entrance and passageways really need a lot of attention as some areas are quite dirty and some ceilings leak. Needs a good refurb and it would be good.
Stayed 2 nights in Aug 2024