The rental cottage was a good location and price but do not be FOOLED and rent it. We drove 8 hours to get there, & we walked in to a disastrous mess! Food down the walls, food particles on counter with some form of liquid spills, food particles and dirt in fridge and microwave, no broom, vacuum, or mop, hair balls on all linens and in floor, and the sheets had not been changed. They were wrinkled with sand in them. It listed a washer and dryer as an amenity and it had one but broken and unusable. Had we known this one thing we would not have booked it. There was patio furniture listed and there wasn't any. I cleaned with paper towels for 2 hours waiting on cleaning company as I had contacted them and 9pm rolled around and my littles were ready for bed. My husband drove 30 min to Savannah to buy over $100 worth of cleaning supplies. We also bought bed linens which was another $100. Cleaning company shows up after 10pm stays till a little over midnight which I helped them clean. Unloaded car and showered. It was 2am before we got in bed. (Side note: We swept & mopped the floor every morning and evening for 4 days before the water was not black!) On phone for over 5 hours the next three days contacting Vacasa for my first night refund and cleaning fee. I decided Tuesday I needed to enjoy my vacation. Called them on Saturday traveling home. We booked through VRBO. VRBO finally speaks with Vacasa and explains situation. We agreed to eacalate it to management. Vacasa was suppose to get back with us and it's been 8 days. It clearly states if you arrive to a rental and it does not have the things listed on ad you are eligible for a partial refund. You can have a different size bed and such but amenities listed were washer and dryer and patio furniture & we did not have patio furniture at all and a broken W & D. This was another Pitfall for our vacation as we packed lightly for 8 guests and had expectations of using washer and dryer. Had there been something else available to rent the first night we arrived we would had gone there as fast as possible. There were no availabilities for our length of stay.
Not only do we not recommend Jones Cottage on Tybee Island, but we do not recommend Vacasa Management or booking through VRBO.
We will never again use them. We came home to book our anniversary trip 2 weeks later & found a cute place. It was managed by Vacasa and we didn't even think twice about it. It was a quick find something else!