Hotel Kurobe provides amenities, such as an indoor mineral hot spring (onsen) and an arcade/games room. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi.
Additional perks include:
Free self-parking
Free train station pick-up, karaoke and a front desk safe
1 meeting room and luggage storage
Room features
All guest rooms at Hotel Kurobe have comforts, such as air conditioning, in addition to
More amenities include:
Bidets, free toiletries and hairdryers
Electric kettles and daily housekeeping
Languages
English, Japanese
Property amenities
Spa
24-hour public bath access
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hotel Kurobe Japan
Hotel Kurobe Ryokan
Hotel Kurobe Kurobe
Hotel Kurobe Ryokan Kurobe
Frequently asked questions
Is Hotel Kurobe pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Kurobe?
Self-parking is free at this property.
What time is check-in at Hotel Kurobe?
Check-in start time: 3 PM; check-in end time: 7 PM.
What time is check-out at Hotel Kurobe?
Checkout is at 10 AM.
Where is Hotel Kurobe located?
Situated in Kurobe, this ryokan is within a 10-minute walk of Selene Museum of Art, Kurobe Gorge Railway and Sarutobi Gorge. Kurobe River Electricity Memorial and Yamabiko Observatory are also within 10 minutes. Unazuki Station is 7 minutes by foot and Unazukionsen Station is 9 minutes.
Hotel Kurobe Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 19 out of 43 reviews" "
10 - Excellent
19
Rating 8 - Good. 15 out of 43 reviews" "
8 - Good
15
Rating 6 - Okay. 5 out of 43 reviews" "
6 - Okay
5
Rating 4 - Poor. 1 out of 43 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 43 reviews" "
2 - Terrible
3
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
Antonio
Travelled with partner
29 Oct 2024
Liked: Cleanliness, staff & service, amenities
The staff were excellent, the hotel was clean but dated. Needs some renovation. The kaiseki dinner and breakfast was good but expected better to my taste. Have been to ryokans before and this would rate good. The staff were so nice and attentive to our needs, I just have to be honest.
All businesses are known by the services of it's staff. Hotel Kurobe has some of the best people, namely Kurumi-san and Nakano-san. They helped us a lot and made our stay extremely comfortable.
Hotel staff were aware of the time our train to the Gorge would pass the hotel, someone was standing outside the hotel, waving at us with a big b'ful colored flag, that was extraordinary service.
Service Excellence in a BeautifulSerene Onsen-Town
A true sample of service excellence. Went to onsen last night but forgot my towel. The young cleaner, only two years in the job right after university, quickly left the floor mop and ran inside for towel. He spoke passable English. Then this morning met him again at the onsen before breakfast. We chat and I told how's appreciated the hotel writing personalised note to greet me on bulletin board but I don't understand Chinese. He profusely apologiZed even though it's not his responsibility to hostile direct handling guest. And about 2 hours later, upon check out, I was given this note. Such an examplary Japanese hospitality. And it doesn't have to start from the top notch officers to win customers. It starts from the cleaner boy!!! And thank you young Fukumoto-San for adding more beautiful colors to this wonderful trip.