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"Friendly staff"

"Very cozy and beautiful boutique hotel with great attentive staffs. Onsen is quite the standard. Room and general areas were very clean. A little far to walk to and from the parking area but it is only because we stayed during the snowy season. Otherwise, all perfect and will go back if i plan anything at furano again."

"We had a room that faces autumn leaves and its so amazing! "

"Confortable and convenient for public transport, restaurants and shopping"

"Was there during the change of season, "

"The hotel staff is helpful. The room is generally clean. The housekeeping is good. The hotel is accessible to amenities."

"A big Aeon mall nearby. The room was nice, but parking is the lifting system which you had to make sure to take everything you need out as it's not quite convenient to ask them to bring your car down for you just to get stuffs."

"The mixed gender outdoor hot spring with swim wear provided was excellent. Our room had a mini zen garden inside, and we fell asleep to the sound of the river behind the hotel. Breakfast and dinner buffets provided ample options, including a make your own hotpot for one. A great place to relax and spend the night after exploring Kurodake ropeway and the surrounding portion of Daisetsuzan National Park."

"We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel "

"หัองสะอาด กว้างขวางสำหรับห้องนอนคนเดียว ออกแบบห้องได้ดี เครื่องใช้สอยพอเหมาะ การบริการดีมาก แต่ข้อเสียคือเวบาเช็คอินช้า (4PM) เดินไกลจากสถานีนิดนึง ประมาน 500-600 ม. นอกนั้นดีหมด"

"Nil"

"Really nice modern hotel with English speaking staff. Only drawback is has less facilities than other hotels in the area. Room and toilets are 10/10 though "