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City Hotel N.U.T.S.

2.5 star property
Elevate your Tokyo adventure with seamless amenities like dry cleaning and luggage storage then discover nearby wonders.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Hotel N.U.T.S.

Front of property – evening/night
In-room safe, individually decorated, individually furnished, desk
Interior
Combined shower/bathtub, jetted bath, designer toiletries, hair dryer
In-room safe, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The price is HK$645
HK$780 total
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

In-room safe, individually decorated, individually furnished, desk

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 301 sq ft
  • Sleeps 7
  • 2 Single Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, desk

Single Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
  • 301 sq ft
  • Sleeps 6
  • 2 Single Futons and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 215 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

In-room safe, individually decorated, individually furnished, desk

Double Room (with Extra Bed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Blackout curtains
Jetted bath
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

Reception

HOTEL LiVEMAX Shinjuku Kabukicho

Pet-friendly
Free WiFi
Air conditioning
Laundry
7.4 out of 10, Good, (320)
The price is HK$556
HK$611 total
includes taxes & fees
16 Feb - 17 Feb
HOTEL LiVEMAX Shinjuku Kabukicho
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About the area

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 8 min walk
  • Shinjuku Gyoen National Garden - 10 min walk
  • National Stadium - 3 min drive
  • Waseda University - 5 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪The Smokist Coffee - ‬1 min walk
  • ‪本家第一旭新宿店 - ‬2 min walk
  • ‪ものぐさや 新宿御苑前店 - ‬2 min walk
  • ‪北京飯店 - ‬1 min walk
  • ‪焼肉幸家 - ‬1 min walk

About this property

City Hotel N.U.T.S.

Hotel near Shinjuku Gyoen National Garden
City Hotel N.U.T.S. provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, a 24-hour front desk and a vending machine
  • Smoke-free property, luggage storage and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and safes.
Other amenities include:
  • Bathrooms with Jetted bath and designer toiletries
  • 49-inch TVs with digital channels and DVD players
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (JPY 3300 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1500 per person
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Portable bath seat
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch TV
  • Digital channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 6 January 2025 to 21 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 6600 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3300 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 1500 per person
  • Uncovered self-parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

City N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

Frequently asked questions

Is City Hotel N.U.T.S. pet-friendly?

Yes, City Hotel N.U.T.S. allows dogs (limit 3 total) with a maximum weight of up to 10 kg per pet. There's a fee of JPY 6600 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at City Hotel N.U.T.S.?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at City Hotel N.U.T.S. on 27 Jan 2025 start from HK$644.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Hotel N.U.T.S.?

Self-parking is available for JPY 3300 per day. Limited spots are available.

What time is check-in at City Hotel N.U.T.S.?

Check-in start time: 4:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Hotel N.U.T.S.?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel N.U.T.S. located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Tokyo Dome are also within 3 miles (5 km). Shinjuku-gyoemmae Station and Shinjuku-sanchome Station are within a 5-minute walk.

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 580 reviews" "
Rating 8 - Good. 223 out of 580 reviews" "
Rating 6 - Okay. 88 out of 580 reviews" "
Rating 4 - Poor. 54 out of 580 reviews" "
Rating 2 - Terrible. 28 out of 580 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and affordable. Friendly staff and plenty of space. Had an “apartment feel” and the shower was very nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

marlo, Huntington Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to get in and out.
Stayed 4 nights in Dec 2024

2/10 Terrible

Woojun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of an old rag permeated in the room especially in the bathroom. Having stayed for three nights, my clothes reeked of that smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious apartment style suite for 3 adults was perfect for what we needed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Lourdes Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Japan and I am glad I booked my stay here. Everything is convenient, from self-checkins, walkability to the train stations, convenience stores and late-night eats. There’s even a laundrymat right across the street. The room was spacious for Japan standards, and the bathroom was spotless, the sheets are clean and smells fresh. They even change the towels, even the foot towel, every day, even if you hang them to dry. I can honestly say the next time I visit I will definitely book here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

shu-hsia, Houston

Stayed 1 night in Oct 2024

8/10 Good

Kao

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not pay with cash.
Stayed 3 nights in Nov 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, smelled like mildew. Not the worst, not the best, probably priced higher than it should be, but not a let down objectively. Had a nice first night in Tokyo. Granted, after the flight, I could have fallen asleep in a hail storm on a park bench.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Pineda

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking this was a mistake. The staff very obviously didn’t want to be there and on checking out one of the girls was holding back tears as if she’s been getting yelled at, very uncomfortable and unprofessional way to deal with employee issues. We booked a triple room and were lead out of the property without explanation a block away into a dodgy looking building with no reception. The building is surrounded by restaurants whose exhaust blow directly into the entry way emitting very strong a foul fishy smell. The exhausts also blow into the ventilation inside the room causing our room to smell like fish guts, we had to keep turning the ventilation off. The beds are rock hard and the pillow you are given is tiny. My back is killing me after staying there 6 nights. The photos advertised are misleading, our room looked nothing like them & the lift in this building doesn’t seem to have a sensor and will close on you with force. This accomodation very nearly spoiled my whole Tokyo experience… spend a little extra and get a decent hotel. Shinjuku is a cool area though, just not this hotel.

6/10 Okay

Phoulakhon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Sep 2024

10/10 Excellent

E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay at. Would recommend
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains. Easy to walk. Clean. Bright exit light in room. Hard to sleep.
Stayed 2 nights in Sep 2024

4/10 Poor

Shanyce

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was amazing at first glance. The rooms and bathrooms are super spacious, there’s a coin laundry directly across the hotel, and there’s a station a 3 minute walk away from the hotel that is 1 stop away from the main lines and another station an 8 minute walk away if you wanna skip the transfers. However, when I first walked in my room after a long day, the room was disgusting. There were weird stains on the blinds, the desk had scratched and chipped paint on every edge and corner, and the “couch” was a twin size mattress against the wall with no back cushion. I traveled with a friend and while she was showering, I sat on the “couch” and looked around, I saw a corner of the “couch” cover which was a flat sheet tucked in lifting up and could faintly see a brownish red stain that resembled old blood - and i’m gonna be honest what looked like straight up boogers. When I spoke to the desk, they were nice enough to change us to a different room the following morning when someone had checked out. The new room did definitely feel a lot cleaner and newer, but that night we discovered another dried blood stain on the comforter. The comforter cover is also not secured by any zippers, it’s simply folded over so when we turned it over, we could also see the actual comforter itself was extremely dirty with more large blood stains. I am confident all the brown-red stains were blood as someone who works in a hospital as it definitely was not cola, wine, or any other drink stain.
Stayed 8 nights in Sep 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dudi

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 5 nights in Jul 2024

6/10 Okay

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed here for 3 nights after reading lots of mixture of good and horrific reviews. Things to keep in mind: 1. We booked a room that would fit our family of 4. The room was big as it had a small kitchenette, 3 beds and overall quite spacious. 2. We were placed in the “annex” building which is one city block away from the actual hotel. There are steps that made carrying our multiple luggage’s harder. 3. Location was decent as there are lots of dining options around the hotel. All the convenient stores (lawsons, family mart, and 7-11) are very close by. There is an Aeon grocery store close by as well. 4. Pricing for the room was quite expensive and I think there are better Hotel options. 5. Cleanliness was on the low side. There were stains in sheets, curtains and just gave a general uncomfortable feeling. 6. Checkout is 10am! Overall, would not stay here again.. even if the price was lower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Cheh Chai, Petaling Jaya

Stayed 8 nights in Jul 2024