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Park Hyatt Suzhou

4.5 star property
Luxury hotel connected to a shopping centre in Suzhou Industrial Park with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Serves dinner and brunch
Building design
Minibar, in-room safe, individually decorated, desk
Lunch and dinner served, international cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is HK$1,437
HK$1,675 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Park Lakeview Suite

Minibar, in-room safe, individually decorated, desk

Park Lakeview Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 1001 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Skywheel View)

Minibar, in-room safe, individually decorated, desk

Room, 2 Single Beds (Skywheel View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 624 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Park Lakeview Terrace Suite

Living area

Park Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 1001 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Lake View

Minibar, in-room safe, individually decorated, desk

1 King Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skywheel View)

Minibar, in-room safe, individually decorated, desk

Room, 1 King Bed (Skywheel View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 624 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Park Terrace Suite

Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Twin

Minibar, in-room safe, individually decorated, desk

Garden View Twin

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 538 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Park Executive Lakeview Terrace Suite

Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Deluxe

Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 721 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View King

Minibar, in-room safe, individually decorated, desk

Garden View King

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, seasonal outdoor pool
Four Seasons Hotel Suzhou
Pool
Spa
Pet-friendly
Kids pool
9.6 out of 10, Exceptional, (10)
The price is HK$2,224
HK$2,593 total
includes taxes & fees
3 Dec - 4 Dec
Four Seasons Hotel Suzhou
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About the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake - 10 min walk - 0.9 km
  • Suzhou International Expo Center - 2 min drive - 2.2 km
  • Yuanrong Times Square - 2 min drive - 2.3 km
  • Gate to the East - 7 min drive - 6.4 km
  • Humble Administrator's Garden - 12 min drive - 11.5 km

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 53 min drive

Restaurants

  • ‪肯德基 - ‬8 min walk
  • ‪江边城外烤全鱼 - ‬10 min walk
  • ‪新梅华四季厨房 - ‬5 min walk
  • ‪建屋国际酒店西餐厅 - ‬5 min walk
  • ‪新梅华.四季厨房 - ‬5 min walk

About this property

Park Hyatt Suzhou

Luxury hotel near Jinji Lake
Located close to Gate to the East, Park Hyatt Suzhou provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a facial, a body scrub or a body treatment at the on-site spa. The on-site international cuisine coffee shop, Living Room, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • 4 meeting rooms, a banquet hall and smoke-free property
  • A lift, a 24-hour front desk and a front desk safe
Room features
All 178 individually decorated rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries, separate baths/showers and hairdryers
  • 65-inch LED TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 188-188 for adults and CNY 94-188 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Living Room
  • Xizhou Hall
  • Apartment 208

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch LED TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Does Park Hyatt Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Suzhou?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on 3 Dec 2024 start from HK$1,436.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Suzhou?

Limited spots are available.

What time is check-in at Park Hyatt Suzhou?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Park Hyatt Suzhou?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Park Hyatt Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1300 per vehicle applies.

Where is Park Hyatt Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is 0.5 mi (0.8 km) from Jinji Lake, and within 9 mi (15 km) of Gate to the East and Suzhou University. Pingjiang Road and Suzhou Museum are also within 9 mi (15 km). Xinghu Jie Station is 16 minutes by foot and Hualian Station is 19 minutes.

Park Hyatt Suzhou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service level needs Training
Stayed 1 night in Nov 2023