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Pan Pacific Suzhou

4.5 star property
Riverwalk Suzhou hotel in Suzhou Old Town with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Exterior
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry
The price is HK$403
HK$470 total
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

Down duvets, minibar, in-room safe, blackout curtains

Two Bedroom Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Bathrobes
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Two Bedrooms

Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
  • 388.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 388.00 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier View King

Down duvets, minibar, in-room safe, blackout curtains

Premier View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Down duvets, minibar, in-room safe, blackout curtains

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Bathrobes
Hairdryer
  • 689 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout curtains
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Suzhou Marriott Hotel

Pool
Hot tub
Spa
Parking included
9.2 out of 10, Wonderful, (191)
The price is HK$547
HK$638 total
includes taxes & fees
5 Jan - 6 Jan 2025
Suzhou Marriott Hotel
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About the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Pingjiang Road - 4 min drive - 3.6 km
  • Shantang Street - 5 min drive - 4.4 km
  • Suzhou Museum - 5 min drive - 4.8 km
  • Humble Administrator's Garden - 5 min drive - 5.2 km
  • Jinji Lake - 9 min drive - 8.3 km

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪清华酒楼 - ‬8 min walk
  • ‪AVANTI Restaurant - ‬4 min walk
  • ‪北疆饭店 - ‬6 min walk
  • ‪高原红茶酒吧 - ‬3 min walk
  • ‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • Smoke-free property, a gift shop and a banquet hall
  • A porter/bellboy, concierge services and a vending machine
Room features
All 336 rooms include comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 128 for adults and CNY 64 for children
  • 4 restaurants
  • Room service available

Restaurants on site

  • 萃英园全日餐厅
  • 海天楼中餐厅
  • 吴宫瑞面
  • Sun Ray禧禾意大利灵感餐厅
  • 御宴·吴宫

Things to do

  • Billiards/pool table
  • Fitness centre
  • Golf driving range
  • Indoor pool
  • Lifeguards on-site
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (12917 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 258.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 15 July to 30 September
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Suzhou Hotel
Pan Pacific Suzhou
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 5 Jan 2025 start from HK$402.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this golf hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 372 reviews" "
Rating 8 - Good. 106 out of 372 reviews" "
Rating 6 - Okay. 34 out of 372 reviews" "
Rating 4 - Poor. 13 out of 372 reviews" "
Rating 2 - Terrible. 1 out of 372 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heow Sian

Travelled with family
Both front counter and cleaners are very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff, neat room and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Siang Hwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet spread. Nice and peaceful hotel ground. If you do not mind a bit of walking (10-15 minute), there are many food outlets and a shopping mall
Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel infrastructure and surrounding is very photoworthy.
Stayed 2 nights in Nov 2024

8/10 Good

Hong Ngoc, Petaling Jaya

Stayed 2 nights in Oct 2024

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ngai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall environment of the hotel and free access traditional park. There are no similar hotels like this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Man Fu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel garden was directly linked to a historical area with a beautiful pagoda. Access for hotel guests was waved and the night light and dance show was fantastic. The two restaurants we tried were were very good.
Stayed 2 nights in Oct 2024

8/10 Good

Kwang Hua

Stayed 2 nights in Sep 2024

10/10 Excellent

Teodoro Obiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Dennis Man Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

yu chong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ydaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. There are no complaints.
Stayed 1 night in Jul 2024

10/10 Excellent

Jiayao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel garden!
Stayed 4 nights in Jun 2024

10/10 Excellent

Xinran

Liked: Cleanliness, staff & service, property conditions & facilities
Can have free access to Panmen which is great
Stayed 3 nights in Jun 2024

10/10 Excellent

Benyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall its a beautiful property and highly recommend to visit the park behind during the day and when the lights are on. Breakfast was a good spread. Hotel room is okay keeping in mind that it is a slightly aged property.
Stayed 2 nights in May 2024

10/10 Excellent

Aloysius

Stayed 2 nights in May 2024

10/10 Excellent

cheuk shing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very enjoy this place - the family suite room we had was excellent and it felt like we were living in a palace. The staff was good helping us get cars and being attentive whenever we came to the lobby but they didn’t tell us about some of the perks like the night cruise and hanfu clothing which was a shame. We found out when we were checking out and walked past a sign.
Stayed 2 nights in May 2024

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It’s nice that the guests have free access to the Pan Gate scenic area. However, the direction to the guest rooms located in the annex buildings is not clearly labeled.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 1 night in May 2024

10/10 Excellent

Zhuoqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the added perk of the free entrance to the Panmen park until 9pm. Rooms were ok and the grounds were spectacular although the location wasn’t really ideal in the end
Stayed 2 nights in Apr 2024