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"Friendly staff, very clean, modern but warm design aesthetics, and great room amenities. The shower was fantastic with great water pressure and immediate hot water. Really appreciated having an in-room washer and dryer with laundry pods provided. The only negative was we missed the morning room cleaning time for the first two days because of jet lag and the need to sleep in, and had to ask on the third evening about replenishing room essentials and trash despite sending a text and asking the front desk about it earlier that morning. But when they came they were friendly and asked if anything else was needed."

"N/a"

"The staff were extremely friendly and helpful at all times. Nothing was too much trouble. The hotel was kept spotless, we saw staff cleaning the inside of the lift. The room was a little hot, and we had trouble cooling it down. "

"Hotel was very comfortable, clean and tidy with no missing “home comforts.” Staff very professionally trained, friendly and welcoming. The choice at breakfast is vast and everyone is well catered for. The hotel’s location in the middle of Birmingham meant that a few “uninvited characters” wandered in off the street and they were quickly turned away with no fuss. "

"Huge bed, beautiful bathroom, very clean everywhere. Best hotel in Birmingham, should be 5 star "

"Good dinner and friendly staff"

"Excellent stop over for Birmingham airport"

"Everything and everyone was professional and courteous"

"We sadly didn't have enough time to make use of all facilities"