6/10 Okay
Ien S.
23 Sept 2024
3 Stars
This property has some positives - good location (5 minute drive to downtown, 5 minute walk to the tram), well maintained pool and hot tub - but the unit itself was at best 3 stars. Like a bad hotel, the updates are there but a lot of lipstick on a pig (sloppy and unfinished). My biggest issues were these: 1) Hasn’t been deep cleaned in years, as evidenced by layers of dust on every mounted surface (ex: mirrors and artwork, including the 3D art over your head above the master bed) - and the outside of the building, which was covered in years of spider mites; 2) the bedding was old and ratty, and the bedding (pillowcases) didn’t even fit well enough to provide adequate coverage despite no pillow covers underneath (basic hygiene). Personal care items were provided (shampoo, body wash, etc.) but were a random mix of shared bulk size products off the shelf of Walmart or Amazon. We were provided one kitchen towel for a 5-day stay; no dish rags. There was no bath mat provided for the second full bath. The fireplace had a giant hole that has probably been there for years without any plan for repair. The door didn’t latch properly, and we had to slam it every time we left the unit to get it to latch (sorry neighbors). And so on. All in all, very disappointing for a complex specifically maintained for vacation rentals and managed by a property management company. I do not recommend this unit unless you care only about location and having a place to lay your head at the end of the day.
Ien S.
Stayed 4 nights in Sep 2024