Sorry to say this; the front desk staff was at best indifferent. Arrived approximately 40 min early, she took our credentials- then, your room’s not ready yet. That’s it. Next. I asked what to do with my car-“ park it on the street” What! Then he said no the lot. Not a lot of excess hospitality in play here. Facilities were satisfactory mens bathroom was covered with water as all the kiddos from the pool were running around. Since our last visit this property has turned into Myrtle beach - yikes! Screaming kids in the restaurant and all. The quality of food for dinner was way above average as well as our server (DJ). I know it sounds like I’m cranky but, facing service could use some training on initial impressions and their importance in the circle of customer service. Will we spend another anniversary here…hmmm, doubtful. It’s a rollicking place for young families if you want quiet (relative) and upscale you maybe disappointed.
Alan
2025 年 4 月入住 1 晚
10/10 超赞
Maggie
与家人出行, 团体旅客
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always is perfect!
Maggie
2025 年 2 月入住 2 晚
10/10 超赞
John
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
John
2025 年 4 月入住 2 晚
10/10 超赞
Terrell
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Terrell
2025 年 3 月入住 1 晚
8/10 还可以
Joanna
与配偶出行
2025 年 4 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Great location on beach. Room with a view is a must. Service folks were mostly great. Person who checked me out wasn't. Apparently didn't like Expedia people. Said I would get a receipt from Expedia, which I didn't but didn't want to give me a check out receipt. I should have reported him but didn't want to take the time.
Joanna
2025 年 3 月入住 3 晚
10/10 超赞
allison
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. Easy access to beach. Clean and quiet even though it was a crowded weekend. Main pool is heated and towels provided.
allison
2025 年 3 月入住 3 晚
6/10 一般
Richard
与家人出行
2025 年 3 月 31 日
满意:清洁度、服务设施、住宿条件和设施
I've stayed here more times than I can count in the last 30 years. It's a nice place for it to be old. No FLETC rate during certain times of the year is a turn off. Despite they had little to nonkne else staying there. I found the restaurant to be very inflexible and over enforcing dining hours by early cutoffs. That just sours the whole experience. If someone walks up at 3 minutes before 10 and wants eggs then make the eggs to go. Don't tell them you've closed. This is the only hotel on the beach on SSI and they know it. Therefore they do what they want. It shows.
Richard
2025 年 3 月入住 3 晚
10/10 超赞
Chris
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel right on the beach in comfortable St Simons
Chris
2025 年 1 月入住 3 晚
10/10 超赞
Ellen and Bob
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is so close to the ocean. You can see the sun rise in the morning. Lovely hotel, very well maintained.
Ellen and Bob
2025 年 3 月入住 2 晚
8/10 还可以
Angela
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Angela
2025 年 3 月入住 3 晚
10/10 超赞
Diane
与配偶出行
2025 年 3 月 24 日
满意:员工和服务、服务设施、住宿条件和设施
A beautiful historic property on a lovely little island
Diane
2025 年 3 月入住 1 晚
10/10 超赞
Neil
与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed some nice relaxing days at The King and Prince.
Neil
2025 年 3 月入住 2 晚
8/10 还可以
James
与家人出行
2025 年 3 月 22 日
满意:清洁度
When checking in the hotel had given my room to someone else. Instead of apologizing, they told me go sit down and wait while they tried to figure it out. After about 30 minutes of waiting, I walked back to the counter and the manager dismissively said they had a room for me and then walked off. No apology or acknowledgement that I had been treated like I did something wrong. On top of that, the room we were given had an AC that will not stop running. Our room remains freezing.
James
2025 年 3 月入住 1 晚
10/10 超赞
Sharon
2025 年 3 月 19 日
满意:住宿条件和设施,员工和服务
The room is dated. The bar/restaurant was terrific but bartenders were so busy so it got a little slow
Sharon
2025 年 3 月入住 1 晚
10/10 超赞
Salim
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Salim
2025 年 3 月入住 1 晚
8/10 还可以
Jamie
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The overall experience was above average. However, the management needs to reinforce the importance of having front desk employees display a positive attitude when resolving guest issues. In our case, there was an issue with our initial room, and we were moved. The worker responsible for the move had an I don’t care attitude. The rest of the stay was positive and there were many other employees who are to commended for high service levels and friendliness.
Jamie
2025 年 3 月入住 3 晚
6/10 一般
Jennifer
与家人出行
2025 年 3 月 16 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The property is very pretty. Beautiful beaches and pools. The rooms were average. We were disappointed with the cleanliness. Hair in the shower, dirty sheets and couch. When the staff was told, they didn’t seem to care much. One shower was completely broken. Definitely paying for the view and access to the beach not the rooms. I would not consider these deluxe rooms