First of all we arrived around 11:30 pm after a late flight. No lights on the whole property, unit b sits down a dark side walk, no porch lights whatsoever. After unsuccessfully finding lock box, no one from property management would respond, the local contact kept his phone on do not disturb the whole trip.
Once we got in we were disgusted by the overall uncleanlinesses of the cottage, filth on baseboards, bathroom and sand on the couches. The second bedroom had a pull out bed with no sheet so my handicapped son had to sleep on a beach towel. The master bedrooms mattress was extremely hard and lumpy in the middle I had to sleep on couch the majority of the trip. The next night we washed our bathing suits the old worn out dryer was so loud we couldn’t watch a movie or have a conversation let alone sleep. The dryer is much older and displays is broken held on by packing tape,(not the newer model in pictures on Vrbo add).
The kitchen said well equipped. No pot holders, baking pan s only a couple forks and a couple plates. My wife had to use pots in stead of pans to cook chicken. We contacted local contact and eventually he brought a sheet set and pot holders, had towels . A few days later he had to bring trash bags do too only having one for a family of 4 for a week. The mini refrigerator is smaller than photo in add shows.
The bathroom not only dirty but the shower had zero pressure and no warm water just a boiling hot or ice cold no in between.
You couldn’t close bedroom doors at night because the a/c wouldn’t get in rooms.
The outdoor patio area is over grown with grass and weeds, moldy/mildewed privacy fence the chairs and tables we severely rusted.
We have contacted both the local contact and main agency with our complaints even sent an email including photos to Vrbo with no response. After reading the smart aleck responses from property management from other reviews left here we decided to document everything, and one thing that stands out about their response to said negative reviews is the fact management made mention to sand left from family from a previous stay, well since a broom wasn’t left in the fully equipped kitchen it’s hard to sweep up stand. So we highly recommend staying away from this nightmare cottage. I also look forward to evolve’s rude, back biting response to this review. Also if you would like to see true pictures of this cottage you can contact me at madkins5072@yahoo.com