Staff was fantastic, very helpful. Unfortunately, I kept finding finger smudges of something brown (?!) on the walls in the bedroom, door, bathroom walls and handrails. I didn't see any of it immediately but then, there would be another one! I could see how it could be missed, so I just cleaned them myself with a washcloth as I found them, but then I kept finding more. It grossed me out. Staff was great and I didn't want to complain.