Holiday Inn Luton-South M1, Jct.9, an IHG Hotel

3.0 star property
Hotel in St Albans with fitness centre and 24-hour front desk

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December 2024

Photo gallery for Holiday Inn Luton-South M1, Jct.9, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 183 sq ft
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
Portable fan
  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed

About the area

Map
London Road, Markyate, St Albans, England, AL3 8HH

What's nearby

  • Hertfordshire County Showground - 3 min drive
  • ZSL Whipsnade Zoo - 7 min drive
  • University of Bedfordshire - 9 min drive
  • Luton Mall - 10 min drive
  • Luton Town Football Club - 10 min drive

Getting around

  • Harpenden Station - 8 min drive
  • London (LTN-Luton) - 13 min drive

Restaurants

  • ‪Horse & Jockey Table Table - ‬3 min drive
  • ‪Harvester - ‬2 min drive
  • ‪The Rising Sun - ‬4 min drive
  • ‪The Fox - ‬8 min drive
  • ‪The Chequers - ‬6 min drive

About this property

Holiday Inn Luton-South M1, Jct.9, an IHG Hotel

Hotel near ZSL Whipsnade Zoo
You can look forward to a coffee shop/cafe, a hair salon and dry cleaning/laundry services at Holiday Inn Luton-South M1, Jct.9, an IHG Hotel. The on-site local cuisine restaurant, Borders Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking and extended parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, multilingual staff and coffee/tea in reception
Room features
All 140 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch HDTVs with digital channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

Languages

Czech, English, Greek, Hindi, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Borders Restaurant
  • Starbucks

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 14 March 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Luton-South M1 Jct.9 Hotel St Albans
Holiday Inn Luton-South M1 Jct.9 St Albans
Holiday Inn Luton-South M1 Jct.9
Luton M1, Jct 9, An Ihg
Holiday Inn Luton South M1 Jct.9
Holiday Inn Luton South M1 Jct.9 an IHG Hotel
Holiday Inn Luton-South M1, Jct.9, an IHG Hotel Hotel
Holiday Inn Luton-South M1, Jct.9, an IHG Hotel St Albans
Holiday Inn Luton-South M1, Jct.9, an IHG Hotel Hotel St Albans

Frequently asked questions

Does Holiday Inn Luton-South M1, Jct.9, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Luton-South M1, Jct.9, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Luton-South M1, Jct.9, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Holiday Inn Luton-South M1, Jct.9, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Luton-South M1, Jct.9, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Luton-South M1, Jct.9, an IHG Hotel located?

Situated in a rural location, this hotel is within 3 miles (5 km) of Chiltern Hills, Hertfordshire County Showground and Woodside Animal Farm. ZSL Whipsnade Zoo and Stockwood Discovery Centre are also within 6 miles (10 km).

Holiday Inn Luton-South M1, Jct.9, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 260 reviews" "
Rating 8 - Good. 99 out of 260 reviews" "
Rating 6 - Okay. 45 out of 260 reviews" "
Rating 4 - Poor. 21 out of 260 reviews" "
Rating 2 - Terrible. 12 out of 260 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Manfred

Business traveller
Disliked: Cleanliness, room comfort
Nothing special
Check in was great Room very smal Lunch was not good had clubsandwich chicken was very dry send it back dinner was ok nothing special restaurant and bar staff looked like their did not want to be their Breakfast was ok but no real service
Stayed 1 night in Mar 2022

8/10 Good

J R

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Fola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
had a great stay
Stayed 3 nights in Feb 2022

4/10 Poor

Julia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were very tired looking. Stains on carpet. Paper peeling off the walls. Inadequate power plugs. Had to put kettle on floor to boil it. Had to sit on floor to dry my hair as flex on the hair dryer was not very long and the power point was near the floor. Bed was up against the wall on one side which was not ideal for 2 people sharing.
Stayed 1 night in Nov 2021

10/10 Excellent

BRIAN

Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill
Stayed 2 nights in Oct 2021

2/10 Terrible

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Shirley

Stayed 1 night in Jul 2021

8/10 Good

jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Lovely welcome from reception. Clean room, super comfortable bed. Easy parking. Fairly priced bar with seating outside. Only disappointment was being unable to use pool for a swim, we had rung the day before but t was already fully booked- put onto reserve list but no joy. Understand Covid regs etc but sorry that even prebooking didn't work! Super stay great price
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip. My 3 year old daughter has diary allergy so the chief made a special trip to the shop to get some ingredients to make her dinner. Really great service.
Stayed 1 night in Jun 2021

2/10 Terrible

David

Business traveller
Disliked: Staff & service
Cancelled on me
What can i say about my stay. Hour in to my trip, heading to hotel and they called to say they are overbooked and dont have a room! Would i like to cancel? 😂 no im good thanks, but we have no rooms would you like to cancel. Are you seriously asking if i want to cancel a room that you don't have? Yes please, ok i will go ahead and cancel then? Yes i think thats for the best as you do t have a room. So thats my teview.
Stayed 1 night in Jun 2021

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall great stay.
Lovely stay, great breakfast, hotel is a little dated and old but other than that all good. Bed was very comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an affordable weekend break
Oberall very pleased with our stay. Our room was lovely and clean and the breakfast got us off to a great start the bext day. One of our windows disnt shut properly which let insome road noise and there were several flickering lights out in the cordidor that needed attention. We were informed after booking that our room was in part of the building that was about to get refurbished so we didnt mind much. Will definitely stay there again!
Stayed 1 night in May 2021

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. The members of staff who we met know what customer service really mean. The hotel was quiet because of the restrictions, but the front desk was manned at all times. The were all excellent. The hotel could do with some renovations, but still it was excellent service all round.
Stayed 1 night in Apr 2021

6/10 Okay

Leon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Jalil

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Room was not cleaned and bathroom was terrible. Only one set of towels bath tub was dirty and shower was very bad.
Stayed 1 night in Dec 2020

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MB Property @ Holiday Inn
The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value.
Stayed 2 nights in Dec 2020

6/10 Okay

Aaron

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
All good, room spotless although a bit tired. Bathroom needs attention, bath peeling. PROBLEM - your advert stated Breakfast included, but it wasn't and we had to pay extra £10 per person.
Stayed 2 nights in Oct 2020

6/10 Okay

Michael

Business traveller
Liked: Room comfort
Ok.
Room was clean but had a musty smell. Needed updating.
Stayed 1 night in Oct 2020