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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Lobby
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Seasonal outdoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
The current price is HK$613
HK$702 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Residence Inn by Marriott West Springfield

West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
8.4 out of 10, Very good, 398 reviews
The price is HK$972
HK$1,113 total
includes taxes & fees
6 Apr - 7 Apr
Residence Inn by Marriott West Springfield
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About the area

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 8 min walk - 0.8 km
  • Big E - 3 min drive - 2.9 km
  • MassMutual Center - 6 min drive - 7.2 km
  • MGM Springfield - 6 min drive - 7.3 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.6 km

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course and a terrace. Active travellers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, a lift and a TV in reception
  • A front desk safe, free newspapers and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Eco-friendly toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

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7.6 out of 10, Good, 807 reviews
The price is HK$787
HK$900 total
includes taxes & fees
9 Apr - 10 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 11 Apr 2025 start from HK$613.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Checkout is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center, and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 336 out of 1103 reviews
Rating 8 - Good. 289 out of 1103 reviews
Rating 6 - Okay. 213 out of 1103 reviews
Rating 4 - Poor. 135 out of 1103 reviews
Rating 2 - Terrible. 130 out of 1103 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Check in was quick and front desk landy was very nice and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Great
Stayed 1 night in Feb 2025

6/10 Okay

Eric

The hotel was dingy, outdated and old. The room that we stayed in was decent but it could still have benefitted from updates
Stayed 2 nights in Mar 2025

10/10 Excellent

Genesis

The room was pleasant. The breakfast was small but very nice options. The location is central to a lot of shopping and a short drive to the fair grounds. My family and I were very happy with our stay.
Stayed 2 nights in Jan 2025

8/10 Good

luisa

👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Great
Stayed 1 night in Jan 2025

6/10 Okay

genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet was dirty the rooms smell like smoke and cigarettes
Stayed 2 nights in Mar 2025

4/10 Poor

Heather

Liked: Amenities
The walls are paper thin. I heard my neighbors tv all night long.
Stayed 1 night in Mar 2025

10/10 Excellent

Melekiseteki

Very nice Hotel.. and good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

kevin

Clean quiet good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Doroth

Definitely would go back and recommend
Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.
Stayed 1 night in Dec 2024

8/10 Good

Changhong

It’s a nice place to stay. Friendly staff, very convenient location with restaurant and gas station nearby.
Stayed 1 night in Oct 2024

4/10 Poor

Mark & Kelly LaCasse -

Disliked: Cleanliness, property conditions & facilities
The rooms were poorly tended to between guests, guests left trash everywhere, and dog poop was a problem inside and outside.
Stayed 1 night in Feb 2025

8/10 Good

Brenda

Breakfast was lacking but in all other areas we had a pleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Teddy

Disliked: Staff & service
Breakfast is until 10 am and at 930 I asked staff to replenish the breakfast and was told " I should've came on time" poor response. Will never stay here again
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Good value and convenient location
Stayed 1 night in Aug 2024

8/10 Good

Dawn

We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Staff was friendly and breakfast was good. Room looked a bit worn but was clean. Price was much lower than other area hotels and it met our needs and was a good value for the cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Madan

Good service
Stayed 1 night in Oct 2024

10/10 Excellent

eugene

Had a great stay. Exceeded expectations...
Stayed 1 night in Sep 2024

8/10 Good

Brian

We
We enjoyed our stay. Staff was friendly and outgoing
Stayed 1 night in Sep 2024

8/10 Good

sabine

The staff at this hotel was great the hotel was dirty around the edges, in the stairwell, and the bathroom still had someone else's dirt
Stayed 1 night in Nov 2024

10/10 Excellent

Khanh

Safe, clean, affordable, breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Worked out for our stay, not the greatest but not the worst
Stayed 1 night in Sep 2024