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"Customer service! All staff were friendly and helpful. Great experience! "

"It was clean and warm! Morning staff was really helpful. Breakfast wan not good very limited choices and quantity"

"Very friendly staff when we arrived!"

"It's new and near Ikea "

"The view "

"The person checking us in was AMAZING! I believe her name was Jackie, but I was exhausted when we arrived after delayed and missed flight connections. I mentioned in passing we had no clean clothes, and she immediately let us know about the free laundry facility and provided a detergent package and laundry sheet. She also sent up a robe and slippers. Truly excellent service. All with an infectious smile to boot! "

"This trip was our proposal weekend. I was, of course, incredibly nervous about timing everything so that I could propose before we got into our room, especially since I was planning to do it off-site and I knew once we were checked in we would spend the day enjoying the Gaylord's amenities. Fortunately for us, the front desk team were incredible co-conspirators. They helped me coordinate the day, gave us a complimentary upgrade, and sent us a free bottle of champagne and desserts. After I proposed, the team went even further above and beyond my expectations by sending up a card all of them had signed for us. That little gesture means so much to me and my fiancee. We will definitely be back."

"The staff are very helpful and always very nice "

"Customer see was outstanding and made it easy to check in. The vows were amazing. Definitely will come back soon."