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"Every single front office person i talked to, was amazing. They were so nice and helpful. The hot tub didn't work for most of our trip. We were treated poorly by the guys fixing the hot tub. They were really rude to everyone coming in and checking to see if the hot tub was working, yet. On our last night, they finally got it fixed, so we were able to enjoy it. The beds were so so so hard. It was almost like sleeping on the floor. We woke up with pretty severe back pain, but the hotel itself, and the staff were so great, i wouldn't take away stars for the hard beds or the rude hot tub guys. We brought our 4 kids, and the room had 3 beds. It was spacious and we had plenty of room. Breakfast was decent. They had eggs, potatoes, and sausage. They had a waffle maker, and cereal. It wasn't super special, but it wasn't bad. I liked that it was right next to the mall. I took the kids to the mall while my husband worked. It was great to be able to walk over there. Also plenty of restaurants around the hotel. Fiiz is great, if you want soda! We'd stay here again, if we ever need to come back for more than a night."

"We went during a quiet period so this review is as such, I imagine the experience will be different during the peak seasons. The place is well prepared for our arrival and the check-in process was easy. The receptionist called us to make sure we didn't have any trouble. Our stay was pleasant for the one night we stayed. There was ample sleeping arrangements for our family of four (2 teenagers). "

"Clean & comfortable"

"Construction supposed to “start” at 9am, started at 8am"

"Such a surprisingly cool spot. The Sapphire lounge was a fun surprise "

"Great hotel!"

"We love to stay here! Super friendly, clean, comfortable! "

"Would stay here again!"

"The room was one of the cleanest rooms I've ever stayed in. It had so many amenities for an affordable price. It's one of the only hotels that accepts both cats and dogs. Perfect for a family trip. It has a stove top and a full-sized refrigerator! It does not have any utensils or pots and pans but it's right across the street from Walmart so you can get anything you need. The only thing I wish it had was a pool"