The check-in should be earlier than 4pm and the check-out later than 10am for the price that we are paying. They did a general clean up however there was definitely not a deep cleaning, there were spiderwebs, the floors were dirty including under the sofas and tables, the tabletop was dirty and dusty as well (Vacasa offered to clean the unit while we were staying but we preferred our privacy). The outdoor table was very dirty and dusty too. The sink is clogged in the first level bathroom and the coffee maker works but is not that good. There was a huge crack in the glass of the oven door. The pillows on the bed smelled not fresh and the extra pillows in the closets had no pillowcases on them. The extra blankets and extra pillows had an old smell. The only bath/shower in the unit was slippery when wet and no mats for safety. The tennis court was closed and we were not notified. Contacted Vacasa by VRBO for general questions and we did not get any answers back. The codes provided by Vacasa for the pool, sauna and hot tub were wrong so we had to go to the Lobby. The location is great and we were happy that there are so many activities within walking distance. We were pleased that the kitchen was fully loaded with plates, dishes, cookware, silverware, ect.. It is nice that they provided dish soap, towels, paper towels, dishwasher, bath soap, extra toilet paper, shampoo, hair drier.