The check in process was a nightmare. The instructions listed a code for a “lockbox” which there happens to be on a post near the door, apparently it actually meant for the door lock itself. In the end that didn’t matter because the code never worked, had to access the property through the back door and were unable to lock it when we left for our entire stay. I called the property manager no less than 4 times, no answer and the voicemail was full. I sent an email because that was my only other method of contact. She didn’t reply until well into the next day. There were some small maintenance issue with the property, a doorknob fell off, drains ran slow, the washing machine was very dirty. A maintenance man did come and fix one slow drain. The property has a mouse problem. We caught and released one mouse using a trash can and saw at least 2 more. As it is near the river in a rural area, this isn’t really a surprise or a huge deal but it would have been nice to have some traps. You also have to haul your trash to a bin all the way across town, they say due to wildlife and have apparently never heard of bear proof trash cans. Lastly, the hot tub wasn’t working. It broke before our stay, we were never informed of this, and wasn’t able to be fixed until after we left.
The only reason I am still leaving this property with 3 starts is because of the location. It is truly magical to be right in the river. We loved the gazebo. I would say though it is closer to the highway and neighbors than the ad leads you to believe but it is still quite lovely. The house itself it also quite beautiful and nicely decorated. The kitchen has all the equipment you will need.
Overall we had a nice stay but the lack of sufficient property management will keep us from renting this property again.