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Park Piolets MountainHotel & Spa

5.0 star property
Luxurious slopeside hotel with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Park Piolets MountainHotel & Spa

Terrace/patio
Exterior
Minibar, in-room safe, desk, free WiFi
In-room dining
Lobby sitting area
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
The price is HK$1,157
HK$1,263 total
includes taxes & fees
20 Nov - 21 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Premium Double Room Single Use

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Deep-soaking bath
Bathrobes
Hairdryer
  • 280 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Triple Room (adults)

Minibar, in-room safe, desk, free WiFi

Premium Triple Room (adults)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Deep-soaking bath
Bathrobes
Hairdryer
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premium Quadruple Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Deep-soaking bath
Bathrobes
Hairdryer
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Double Room

Minibar, in-room safe, desk, free WiFi

Premium Double Room

Highlights

Balcony
Heating
Connecting rooms available
TV
Deep-soaking bath
Bathrobes
Hairdryer
Private bathroom
  • 279 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Triple Room

Minibar, in-room safe, desk, free WiFi

Premium Triple Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Deep-soaking bath
Bathrobes
Hairdryer
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

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Spa
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Free WiFi
9.8 out of 10, Exceptional, (40)
The price is HK$1,613
HK$1,738 total
includes taxes & fees
10 Nov - 11 Nov
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About the area

Map
Carretera General 2, nº 19, Soldeu, AD100

What's nearby

  • GrandValira - 13 min walk
  • Soldeu Ski Resort - 13 min walk
  • El Tarter Snow Park - 2 min drive
  • TC10 Tarter - 3 min drive
  • Pas de la Casa Resort - 13 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 28 min drive
  • La Seu d'Urgell (LEU) - 70 min drive

Restaurants

  • ‪Restaurant Manacor Grill - ‬3 min drive
  • ‪L'Ovella Negra - ‬5 min drive
  • ‪Burger Brothers - ‬3 min drive
  • ‪The Boss - ‬4 min drive
  • ‪Taittinger Sol I Neu Restaurant - ‬5 min walk

About this property

Park Piolets MountainHotel & Spa

Luxury family-friendly hotel next to a golf course
A terrace, a playground and a hair salon are just a few of the amenities provided at Park Piolets MountainHotel & Spa. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a free ski shuttle and ski lift privileges. Treat yourself to a manicure/pedicure, aromatherapy or a body treatment at Park Spa Mountain Wellness Club, the on-site spa. The on-site international cuisine buffet restaurant, Restaurant Bufet, offers breakfast, dinner and garden views. Enjoy the health club, as well as activities such as archery. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, supervised childcare (surcharge) and a porter/bellboy
  • Free newspapers, a 24-hour front desk and a banquet hall
Room features
All 150 rooms feature comforts such as dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • TVs with satellite channels
  • Balconies, childcare services and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Catalan, English, French, Spanish

Property amenities

Restaurants on site

  • Restaurant Bufet
  • Lounge Bar
  • Restaurant KAO Soldeu

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 12 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel reserves the right to check the validity of the credit card any time after booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotels Piolets Park Hotel Soldeu
Hotels Piolets Park Hotel
Hotels Piolets Park Spa
Hotels Piolets Park
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park And Spa
Ahotels Piolets Park Soldeu
Park Piolets MountainHotel Hotel Soldeu
Park Piolets MountainHotel Hotel
Park Piolets MountainHotel Soldeu
Park Piolets MountainHotel
Park Piolets Mountainhotel &
Park Piolets MountainHotel Spa
Park Piolets MountainHotel & Spa Hotel
Park Piolets MountainHotel & Spa Soldeu
Park Piolets MountainHotel & Spa Hotel Soldeu

Frequently asked questions

Does Park Piolets MountainHotel & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Park Piolets MountainHotel & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Park Piolets MountainHotel & Spa on 20 Nov 2024 start from HK$1,157.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Piolets MountainHotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Piolets MountainHotel & Spa?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Park Piolets MountainHotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Park Piolets MountainHotel & Spa?

Checkout is at 11 AM.

Where is Park Piolets MountainHotel & Spa located?

Located next to a golf course, this Soldeu hotel offers ski-in/ski-out access and is within a 15-minute walk of Bosc, GrandValira and Soldeu Ski Resort. TC10 Tarter and TSD4 Tarter are also within 2 miles (3 km).

Park Piolets MountainHotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 204 reviews" "
Rating 8 - Good. 64 out of 204 reviews" "
Rating 6 - Okay. 28 out of 204 reviews" "
Rating 4 - Poor. 5 out of 204 reviews" "
Rating 2 - Terrible. 4 out of 204 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, con un ambiente tranquilo, relajado, pero con buen gusto y moderno. La comida muy buena tanto en el servicio buffet, como en el lunch bar y el restaurante asiático, delicioso! Cuentan con parking al aire libre y también bajo-techo. Los servicios con el club para niños esta increíble, mi hijo se la paso genial y dijo que los monitores también son muy majos. El servicio y staff siempre nos trataron muy bien, orientándonos en las actividades por hacer en los alrededores, como también cuando necesitábamos que nos resolvieran alguna cosa. Seria genial que para el verano del 2025 ya tengan aire acondicionado en las habitaciones.
Stayed 3 nights in Aug 2024

2/10 Terrible

barbara

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Not family frendly
Stayed 1 night in Aug 2024

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was expensiclve for the offerings
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2024

4/10 Poor

Sean

Stayed 1 night in Mar 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 6 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.
Stayed 7 nights in Feb 2024

2/10 Terrible

Debra

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .
Stayed 4 nights in Jan 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to ask about the parking prices, as they are not free parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Arturs

Stayed 3 nights in Dec 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Skiing
You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.
Stayed 6 nights in Feb 2022

8/10 Good

Vahe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yarden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ever !!
Stayed 4 nights in Feb 2022

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, terrible customer service
We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge. Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.
Stayed 3 nights in Jan 2022

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - as always!
Wonderful - as always! Park Piolets simply stands out from the rest in terms of quality, service, food, comfort, etc.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski holiday
The hotel is new, well located. The ski shuttle is very comfortable. Buffet dinner is amazing and each time is different.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

J Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoy the hospitality of the employees. They help us in everything it was a very nice experience.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jesús

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski excursion to Grandvalira/Andorra
An excellent hotel with very good service and very good food, both in the morning for breakfast and in the evening for dinner. Will certainly return. Highly recommended.
Stayed 4 nights in Dec 2019