When we showed up, the front desk clerk asked us if 7 of us were staying (we had 3 of our kids plus two of our old foster kiddos as it was their birthday weekend and wanted to swim); so the lady called the manager out and he was already agitated, and said we couldn’t have that many people with the fire code, which we understood. We asked what the resolution was and I asked if we needed to get another room, and he said yes and I asked how much, and without even looking he shouted out a ridiculous amount that was twice the price that we paid for the original room. We literally booked the room a week ago and he claims “it’s the busy season now!” He continue yelling at as in front of other customers and our kids and ridiculed us and kept saying we had “20 people” and it’s illegal for anyone to sleep on the floor. He said or we could just leave, and we couldn’t get any money back as we booked through a third party vendor. He was completely rude and out of control yelling at us. It was humiliating. We were willing to pay for another room but not after the way he treated us and tried to price gouge us. And my husband had just had a major surgery it was in pain and looking forward to laying down after our long drive. Not to mention our whole family has complex PTSD, and yelling of any sort definitely triggers us. All of my kids are Native American, was he discriminating against us? I’ve never been treated so poorly at a hotel. The manager needs to be fired.