Yamanouchi Shibu Hotels

"The staff was excellent and made us feel like family."

"One of the best place to experience outdoor onsen at 1800m up in the mountain. Not a lot to do outside winter season if you do not drive. The surrounding is beautiful and an hour drive away from the Snow Monkey Park."

"Traditional "

"Wonderful staff and a fantastic onsen"

"Located next to the main station, the hotel is really convenient. Also friendly staff and good variety of breakfast. "

"Nice rooms, good transportation, friendly staff "

"Amazing property in an incredible area with amazing hosts"

"Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination."

"Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly "