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Park Hyatt Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to the convention centre, steps from Coco Park Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Shenzhen

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Room service
    Room service
The price is HK$1,833
HK$2,137 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Twin Beds with City View

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 592 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View Deluxe

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 517 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds with Skyline View

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed with City View

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

View from room

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1184 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Suite King

View from room

Park Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 872 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Park Suite with Skyline View

View from room

Park Suite with Skyline View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 883 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 517 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, open 6:30 AM to 10:30 PM, pool umbrellas, pool loungers
Four Seasons Hotel Shenzhen
Pool
Hot tub
Parking included
Free WiFi
9.4 out of 10, Exceptional, (466)
The price is HK$1,719
HK$2,004 total
includes taxes & fees
2 Dec - 3 Dec
Four Seasons Hotel Shenzhen
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About the area

Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033

What's nearby

  • Coco Park Shopping Center - 8 min walk - 0.7 km
  • Shenzhen Convention and Exhibition Center - 11 min walk - 1.0 km
  • Huaqiangbei - 4 min drive - 3.7 km
  • Huanggang Border Crossing - 5 min drive - 4.5 km
  • Splendid China Folk Village - 8 min drive - 7.3 km

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Convention and Exhibition Center Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 30 min drive

Restaurants

  • ‪肯德基 - ‬11 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪超级牛扒 - ‬11 min walk
  • ‪吴记老锅底麻辣火锅 - ‬12 min walk
  • ‪江南食府 - ‬5 min walk

About this property

Park Hyatt Shenzhen

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Park Hyatt Shenzhen provides concerts and live shows, a shopping centre on-site and dry cleaning/laundry services. Indulge in a body scrub, a body treatment and a facial at THE SPA水疗中心, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has 2 bars, conference space and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and tour/ticket information
  • Smoke-free property, meeting rooms and concierge services
Room features
All 195 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 308 per person
  • 5 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Glass House
  • Living Room
  • Garden Pavilion
  • The Attic

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (16146 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 308 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Park Hyatt Shenzhen?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on 1 Dec 2024 start from HK$1,832.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Shenzhen?

Self-parking is free at this property.

What time is check-in at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Park Hyatt Shenzhen?

Checkout is at noon.

Where is Park Hyatt Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is 6 minutes by foot and Fumin Station is 13 minutes.

Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 60 reviews" "
Rating 8 - Good. 3 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kate, Bristol

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome concierge desk, very attentive
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Tat Angus

Stayed 1 night in Jun 2024

10/10 Excellent

Michel

Stayed 2 nights in May 2024

10/10 Excellent

Chi Tat Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Stayed 1 night in May 2024

10/10 Excellent

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unmissable
Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Stayed 4 nights in Apr 2024

10/10 Excellent

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s new, nice contemporary decoration. Too good food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yi Kuang

Stayed 1 night in Nov 2023

2/10 Terrible

Ye

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined my day in Shenzhen
Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Stayed 2 nights in Oct 2023

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Stayed 5 nights in May 2023

10/10 Excellent

Jingyi

Stayed 1 night in Nov 2022

10/10 Excellent

Xing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and outstanding hotel in the heart of Shenzhen
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
Stayed 5 nights in Jan 2020

10/10 Excellent

Kit Yung Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet away from the bustle of China
incredible stay! Only glitch was the concierge booking for our car pick up upon arrival got missed but they more than made up for it with a room upgrade. Loved staying here and would return again for sure!
Stayed 4 nights in Dec 2019

10/10 Excellent

Hyung Geun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Vittoria A.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
1st of all hotels.com indicates breakfast for 2, registration fest told us there was no breakfast included...then when I showed them my reservation she said “no only for 1”. Spent and house on hotel.com chat trying to figure it out useless. Next we headed to the elevator which randomly open on wrong follow and would no go up to our floor. Headed back down to lobby as was escorted up by manager. If that wasn’t bad enough...I ordered room service salt and pepper grinders were empty... $28 for scrambled eggs... Finally, I go to take a bath and it clearly had not been cleaned from prior guest... expensive earrings along with hair left behind. They told my colleague that I was not going to happy regardless and knew I would write a bad review... my colleagues room had a welcome note address to someone else! If in Shenzhen stay at the Regis!!! This is were I will go back on future visits ... BTW this in my 5th 3 week trip to C
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great service. The staff are very knowledgable and professional.
Stayed 1 night in Oct 2019

10/10 Excellent

HOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wing Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night
Stayed 1 night in Jun 2024

6/10 Okay

hsun wu

Disliked: Property conditions & facilities
住過這麼多的5星級酒店，頭一次看到深圳柏悅酒店房間裡面竟然沒有小冰箱反而提供儲藏小箱子！尤其在大夏天難道不怕東西變壞了嗎？
Stayed 2 nights in Jun 2024

10/10 Excellent

Siu Pang

Stayed 1 night in May 2024

10/10 Excellent

Yichieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工作人員非常熱心、積極！房間寬敞乾淨、地處市中心卻很安靜！柏悅的一切讓我在深圳留下極佳體驗！
Stayed 1 night in Apr 2024