Shanghai Green/Sustainable

"Very good sleep and they gave my family and I a free upgrade to one with a jacuzzi. Reflective of Banyan Tree's standards and the experience exceeded my expectations!"

"If you are attending any tradeshow at the tradeshow Centre across from the Himalayas, this hotel is ideal. Not only are the staff friendly and welcoming, the service is good, the food is good and the rooms are nice and clean. If you don’t speak Mandarin the staff are accommodating and friendly and will find a member of the staff to communicate with you in a friendly manner. I was never frustrated or left without anything. Going to the tradeshow only minutes away was extremely useful as casual...

"The AC was not working in the room and when we called the technician we were told that the hotel's air conditioning was under maintenance. Mosquito's and bed bugs kept me awake all night! I did report the experience to the property manager the next morning and was told that a refund will be provided."

"Very Accessible to metro stations, shopping mall n food. Room is spacious and clean. Hotel staff are helpful. Quite a good range of breakfast at the hotel. Most importantly is it is just a few minutes away from Nanjing Road and is conveniently located to tourist attractions. "

"This is a very nice hotel with excellent standard of rooms and helpful staff"

"First room assigned was on 3rd floor. Very heavy smell of smoke as soon as I stepped from the elevator (lift). I was upgraded to 15th floor. Room was okay, but only twin beds available. Both these items lead me to rate overall stay as average."

"good customer servies"

"URBN Boutique Shanghai hotel was as lovely as the photos in our Expedia booking website. Our room had lots of reclaimed wood on the floors and walls, spectacular tiles on the floor, many noticeable details that made it look modern but also comfortable. The shower floor and walls look like gray slate and it was really big with an overhead rainfall shower as well as a hand held shower head. There was also a deep and long bathtub in the room which we used as well. Our window looked out on to a row...