2/10 Terrible
Antonio B.
7 Sept 2024
Disliked: Cleanliness
Listing not accurate
Seville is a hot city. We chose this unit because it listed a washer, air conditioning and same number of bedrooms as bathrooms. Immediately on check in we reported concerns about flickering lights and the functionality of the a/c. The management said they would get someone out to check that day. They did not, and while the a/c seemingly started to function, the entire rental lost power. Someone came out to reset the system and it functioned again for a little bit. The managers said they were going to assign us another unit. They did, they checked on it and again the power didn’t work in the next unit. They assigned us two homes to make our group fit, but it lacked the bathrooms we requested. As we were leaving the one unit to go to another, we spotted roaches. We requested refund for the unit and they refused. Don’t rent from them, this unit was a failure, and while attempts were made to correct, ultimately it was not what we paid for. If you see Genteel homes, expect poorly maintained units.
Antonio B.
Stayed 2 nights in Aug 2024