2/10 Terrible
Elisha
29 Dec 2024
We did not stay at this property during these dates. We were out of country during this time. The booking was an error, and I attempted to speak with costume service at expedia (Dexter) about the situation. Unfortunately, Dexter was less than helpful, despite being provided our proof of our flight itinerary and alternative booking reservation date. This individual did not assist us with speaking with management despite our request. He denied that expedia had charged my cc for these dates. I have proof that expedia did charge my cc for these dates. He then disconnected our chat. Very poor customer experience.
Elisha
Stayed 3 nights in Dec 2024