6/10 Okay
francisco, london
Business traveller, Travelled with partner
13 Oct 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people
For the to
To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and
Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last.
I had to clean the bathroom
Floor myself.
I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair.
You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all