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NH Collection Santiago Casacostanera

3.5 star property
Pet-friendly Santiago hotel connected to a shopping centre, steps from Casacostanera

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout curtains
Exterior
Daily continental breakfast for a fee
Reception
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is HK$899
HK$899 total
includes taxes & fees
29 Dec - 30 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Fan
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Fan
Hairdryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Fan
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Fan
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

NH Collection Plaza Santiago

Pool
Pet-friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (1002)
The price is HK$920
HK$920 total
includes taxes & fees
28 Dec - 29 Dec
NH Collection Plaza Santiago

About the area

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

What's nearby

  • Casacostanera - 1 min walk - 0.0 km
  • Bicentennial Park - 6 min walk - 0.6 km
  • Costanera Center - 3 min drive - 2.6 km
  • Parque Arauco Mall - 4 min drive - 2.4 km
  • San Cristobal Hill - 14 min drive - 8.2 km

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Dondoh - ‬1 min walk
  • ‪Osaka Santiago - ‬4 min walk

About this property

NH Collection Santiago Casacostanera

Hotel near Parque Arauco Mall
Located close to Casacostanera and KidZania Santiago, NH Collection Santiago Casacostanera provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, a lift and a water dispenser
  • Free newspapers, 3 meeting rooms and luggage storage
Room features
All 84 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: USD 15-36 for adults and USD 18-30 for children
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 36 for adults and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera pet-friendly?

Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 29 Dec 2024 start from HK$899.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Collection Santiago Casacostanera?

Checkout is at noon.

Does NH Collection Santiago Casacostanera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is NH Collection Santiago Casacostanera located?

Located in Vitacura, this hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km).

NH Collection Santiago Casacostanera Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 54 out of 212 reviews" "
Rating 6 - Okay. 14 out of 212 reviews" "
Rating 4 - Poor. 20 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024

8/10 Good

Michael, Vina del Mar

Stayed 1 night in Nov 2024

10/10 Excellent

oscar, ATLANTA

Stayed 1 night in Nov 2024

10/10 Excellent

lou

Stayed 9 nights in Oct 2024

4/10 Poor

Bill

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

Sergei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge Jacobo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE, VERDUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santiago
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en buena condiciones y el precio razonable para un 3.5 estrellas. Junto a un centro comercial con buenas tiendas, restaurantes, cafeterías y cines. La ducha es muy buena pero esta en una jaula de cristal cerrada por el lado de la habitación de manera algo improvisada con una persianas en mal estado.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms
Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Stayed 2 nights in Jul 2024

8/10 Good

silvana

Stayed 1 night in Jun 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious. My number 1 hotel in Santiago-.

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024

10/10 Excellent

EMILIO JOSE, Atenas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Stayed 2 nights in Apr 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

4/10 Poor

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Javier

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel bueno, pero con desayuno muy simple y fuera del hotel. En bar localizado a 30 m.
Stayed 4 nights in Mar 2024

10/10 Excellent

Pablo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024

10/10 Excellent

Adelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Stayed 3 nights in Jan 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023