We had a great stay. Great location considering budget. Staff friendly and enjoyed the breakfast.
Matthew
於 2024 年 8 月住了 6 晚
8/10 不錯
Sharan
2024 年 11 月 4 日
讚好:整潔度
Sharan
於 2024 年 10 月住了 4 晚
8/10 不錯
Debra Ann
2024 年 10 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Debra Ann
於 2024 年 10 月住了 6 晚
6/10 一般
Joanna
2024 年 9 月 21 日
不滿:住宿狀況
The waiters were very nice , the hotel is not 4 stars ,everything inside belong to the sixties, no way to go around the city unless you call a taxi which hotel take percentage of as the taxi never use the meter .
Joanna
於 2024 年 9 月住了 5 晚
6/10 一般
Linnea
2024 年 9 月 21 日
讚好:整潔度和職員與服務
Linnea
於 2024 年 9 月住了 3 晚
4/10 欠佳
真實旅客
2024 年 9 月 10 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Nice property - personnel however...
Good property. Location OK if you can walk a bit. Shuttle service twice an hour (need to book). Nice pool. The main concern is the personnel. At least we had too many negative surprises:
- Keys to someone else's room:
Got keys to a room where we found someone else's luggage and belongings... They moved it out and we settled for a while and started to unpack. Then were asked to move to another room. Not great.
- Head(?)waiter acting quite impropriate to several guests:
E.g. Kissing women's hands. Worst we saw: pulling a hair from a lady's eyebrow at breakfast!
- Inaccurate bill from pool bar service at check-out:
As we only had one order I challenged the amount and asked for the receipt from the bar. "We can't get it, we only have the amount"! I tried by explaining that the amount cannot be right but got only "I'm sorry". When being persistent we got the receptionist to check at the bar. Came back and were sorry that they accidently charged two bottles instead of two glasses...
Perhaps we were unlucky?
真實旅客
於 2024 年 9 月住了 2 晚
10/10 優異
Eamonn
伴侶同遊
2024 年 9 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is a little dated but spotlessly clean with staff that are friendly and very helpful to your every need. Pool was great and the location was superb....walkable to Sorrento but they have a free transfer bus which is handy. No complaints about the food though we only had breakfast every day and it was decent. Not all rooms have balconies so it's best to make sure you have one if thats your thing. All in all i would rate this hotel as a 9 out of 10....suited us.....good value for money.....
Eamonn
於 2024 年 8 月住了 7 晚
10/10 優異
Christopher
伴侶同遊
2024 年 9 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quaint hotel, great service, the restaurant staff especially are amazing. Near some exceptional restaurants, walking distance from Sorrento, plus the shuttle bus makes excursions easy.
Christopher
於 2024 年 9 月住了 3 晚
10/10 優異
Raquel
2024 年 9 月 2 日
Raquel
於 2024 年 8 月住了 5 晚
10/10 優異
Helen
家人同遊
2024 年 8 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Spotlessly clean everywhere. Very friendly and helpful staff who can’t do enough to help. A 25 minute walk into Sorrento which is a long way in the heat but the hotel provides a frequent free aircon shuttle bus there and back. Also lots of lovely bars and restaurants near to the hotel so you don’t have to go into Sorrento centre if you don’t want to. We ate in the hotel each night. Menu different every day and lots of variety and always something we enjoyed. Pool was clean and never too busy. Plenty of sun loungers. Hotel provided towels for the pool. Rooms spacious and fantastic aircon. Great views of Vesuvius and sunset from the roof top terrace. Would love to stay here again.
Helen
於 2024 年 8 月住了 4 晚
10/10 優異
Kelliann
家人同遊
2024 年 8 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a lovely stay . Shuttle into Sorrento was great . Liked the location . Helpful staff
Kelliann
於 2024 年 8 月住了 7 晚
10/10 優異
Nebojsa
家人同遊
2024 年 7 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nebojsa
於 2024 年 7 月住了 4 晚
8/10 不錯
Charlotte
2024 年 7 月 17 日
讚好:整潔度、職員與服務和客房舒適度
Prisvärt hotell med pool och shuttlebus. Ej gym
Prisvärt, du får ett bra hotell med shuttlebus och pool.
Gymmet är obefintligt, är en cykel som står bredvid ett biljardbord. Du får 1 handduk till poolen för hela din vistelse. Hade önskat lite mer av ett 4-stjärnigt hotell, ex småsaker som vattenflaska ingår på rummet.
Charlotte
於 2024 年 7 月住了 2 晚
6/10 一般
Suze
2024 年 6 月 13 日
Rooms small but clean. Food was okay - nothing special. It’s more like a 3 star hotel - def not 4.
Suze
於 2024 年 6 月住了 3 晚
10/10 優異
Raphael
2024 年 6 月 4 日
Raphael
於 2024 年 5 月住了 3 晚
10/10 優異
Mark
伴侶同遊
2024 年 6 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Attentive staff. Wonderful food. Great bed, and comfort pillow.
Mark
於 2024 年 5 月住了 4 晚
10/10 優異
Louise
伴侶同遊
2024 年 4 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service from staff was excellent, particularly at breakfast - very friendly and attentive.
Rooms always clean, would recommend pool facing rooms if you want afternoon sun from balcony.
Louise
於 2024 年 4 月住了 5 晚
6/10 一般
Karsten
伴侶同遊
2023 年 10 月 22 日
讚好:職員與服務
不滿:設施服務
In die Jahre gekommenes Hotel. Das Frühstück war mittelmäßig. In der Dusche lief das Wasser kaum ab. Der Föhn funktionierte nur manchmal. Auf dem Dach ist eine Klimaanlage, die man bei offenen Fenster in den Zimmern der oberen Etagen als störendes lautes Grundrauschen hört. Die Lüftung in den Zimmern ist auch sehr laut. Durch die geschlossenen Fenster zieht der Wind. Das Personal ist dafür sehr nett. Die Standardzimmer sind sehr klein! Die Betten sind superhart. Wir waren nach zwei Tagen wie gerädert…
Karsten
於 2023 年 10 月住了 4 晚
8/10 不錯
Don
伴侶同遊
2023 年 10 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was excellent. Breakfast great. Service very good.
Don
於 2023 年 9 月住了 4 晚
8/10 不錯
Rosalie
2023 年 10 月 16 日
讚好:整潔度、職員與服務和住宿狀況
The customer service is great, the place is clean and nice atmosphere . The only thing I suggest they upgrade the bedding.
Rosalie
於 2023 年 9 月住了 2 晚
10/10 優異
Keith
家人同遊
2023 年 10 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Great staff. Very helpful. Nice hotel.
Keith
於 2023 年 10 月住了 1 晚
10/10 優異
Anna
伴侶同遊
2023 年 9 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We truly enjoyed our stay! Our shower drain was a little backed up, but other than that the staff and amenities were wonderful!
Anna
於 2023 年 9 月住了 2 晚
10/10 優異
Julie
伴侶同遊
2023 年 9 月 22 日
讚好:職員與服務和住宿狀況
We had a very enjoyable stay. All staff were excellent and they arranged three trips for us. The courtesy bus was super, the driver was prompt and very helpful. We were able to watch England rugby in Sorrento and still get back on the courtesy bus. We enjoyed seeing all the local sights. Would recommend Hotel Caravel.