I selected pay at hotel option when booking and only put my debit card on file to reserve the room. When I arrived at the hotel my debit card had already been charged earlier that day TWICE. Checkin was at 4pm and i arrived around 5:30pm so I am not sure why they charged my card twice. I was going to use my credit card rather than my dedit card so i was a bit frustrated that they double charged my debit card. When the manager came out he was extremely rude and never apologized for the mishap. He blamed it on the system and was raising his voice at me and that stated that, that was standard for hotels to do and said i don't know what world you're from, but this is what hotels usually do. I have never ever had this happen to me. His attitude towards the situation was just awful. He handled it very poorly and basically lectured me. Once he voided the transaction his employee continued to check me in and was also rude. He didn't say not one word to me and had a smug look on his face. He proceeded to slide my driver's license on the counter and said here's your ID instead of handing it to me. The whole checkin process was very disappointing and upsetting. Our room was fairly clean. The sheets and comforters did have some stains on them. There was also a pawprint on the sheet. Due to the earlier interaction i didn't even want to call and ask for a new sheet so we bought throw blankets from target. However, overall the room was decent.
Crystal
2025 年 3 月入住 2 晚
10/10 超赞
Crista
2025 年 4 月 2 日
Easy check in and check out, cleaning staff friendly
Crista
2025 年 3 月入住 2 晚
6/10 一般
Oscar
2025 年 3 月 25 日
Oscar
2025 年 3 月入住 1 晚
6/10 一般
Oscar
与配偶出行
2025 年 3 月 25 日
不满意:员工和服务
hand soap dispenser was empty and they wouldn't refill it at night. aside from that the stay wasn't bad. Need some new pillows though.
Oscar
2025 年 3 月入住 1 晚
2/10 糟糕
Dena
2025 年 3 月 22 日
Dena
2025 年 3 月入住 1 晚
10/10 超赞
Raul
2025 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay wil come back for the night again.
Raul
2025 年 3 月入住 1 晚
10/10 超赞
Martín
2025 年 3 月 16 日
Martín
2025 年 3 月入住 1 晚
8/10 还可以
Ernesto
与家人出行, 商务旅客
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nada
Ernesto
2025 年 3 月入住 1 晚
10/10 超赞
Samuel
2025 年 3 月 5 日
Samuel
2025 年 2 月入住 1 晚
4/10 很差
José Ramón
与家人及幼儿出行, 与家人出行
2025 年 2 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gran olor a marihuana que penetra a los cuartos.
José Ramón
2025 年 2 月入住 7 晚
4/10 很差
Durel
与配偶出行, 团体旅客
2025 年 1 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
The rooms are too dark we almost abandoned the room
Durel
2024 年 12 月入住 1 晚
10/10 超赞
Kevin
2025 年 1 月 13 日
Kevin
2025 年 1 月入住 1 晚
8/10 还可以
james,Sunnyvale
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Overall, the hotel was very good. The bed mattress was very good and the room was clean. Also plenty of places to eat. The only real Negative was the surrounding area doesn’t look all that safe. But it’s nice and close to the hospital.
james
2024 年 12 月入住 2 晚
10/10 超赞
Zoee
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Zoee
2024 年 8 月入住 1 晚
10/10 超赞
CHARLES
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Veer, was very courteous and professional unfortunately the hotel was next to a restaurant that had Very loud music coming from inside till 12am in the morning other than that it was a very pleasant stay and convenient to all of my destinations.
CHARLES
2024 年 12 月入住 2 晚
10/10 超赞
Raul
与家人出行
2024 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Happily married
Raul
2024 年 11 月入住 1 晚
10/10 超赞
Alejandro
2024 年 12 月 3 日
Alejandro
2024 年 11 月入住 1 晚
10/10 超赞
Jovana
2024 年 11 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Love it
Jovana
2024 年 10 月入住 1 晚
10/10 超赞
Michael
2024 年 11 月 26 日
Michael
2024 年 11 月入住 1 晚
2/10 糟糕
rory
与配偶出行
2024 年 11 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is the worse I have ever been in.I picked the place because it had breakfast. the breakfast was a bagel and cream cheese. the bagels was so old and smashed and i did not see any cream cheese and it was the same three bagels everyday. even the homeless would not eat them.
The place looks nothing like the pictures either. They used the same coffee grounds for at least two days so basically they were serving brown/mud hot water.
people were smoking marijuana in front of there rooms and smoking cigarettes and all the smoke is coming into the rooms because there are big cracks underneath the doors. I ask to have my room cleaned and the woman did not leave use any soap and the towels look and felt like you would use them to wash your car.
There is a sports bar on the property and loud music until all hours of the night. I thought I saw DRACULA come out of the place so my wife and I pulled out the garlic.
DO NOT STAY HERE!!! IT IS TERRIBLE AND UNSAFE!!!!!!!!!!!!!!!!!!!