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"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"We stayed at building #2 and #6 due to limited room availability during winter break. Rooms look totally different, one from 2010(#2) vs other from 1980(#6). They are priced as such, too. So set your expectations properly. Interestingly, #6 is easier to access Hiuchi-no-yu(onsen). #2 has good bathroom so you may want to avoid walking all the way to Hiuchi. Dining options are limited to resort itself and price is high to promote all-inclusive plans. Their in-house convenience shop charges extra for everything. This old style business model has to go. I wish the resort invites usual convenience stores like 7-11 so that guests will have access to better/cheaper breakfast. As a ski resort, Naeba is good. Everyone can access green course on top of gondola #2 which has fresh snow compared to usual resort’s green courses at the bottom of the mountain. And those folks can take gondola back down to skip blue courses. Though you have to pay little extra, I highly recommend trying Dragondra for its view and better snow in Tashiro area, at least one day."

"👍 good"

"Great for family. There’s something for everyone. "

"We stayed during the shoulder season and it was quiet at the time so we were able to enjoy the public onsen all to ourselves. Private onsen in our own room was perfect for us as we have tattoes, but the staff said if your tattoo is for fashion purpose only, it'll be ok - just let them know in advance. Food was great, they have free trf services to/from Yudanaka station. We didn't get to go this time but it's not too far from Jigokudani snow monkey park. We loved the roof top bar they had! Staff including the owner were very polite, friendly and courteous that we enjoyed our time there and we'll definitely recommend and go back!"

"Great location at the bottom of the mountain next to the quad chairlift. Rentals & dining on site. Paid for “half board” and certainly got my moneys worth. Have stayed here before and will definitely be back."

"My family enjoy the stay so much. Will definitely go back again. "

"Friendly environment. Easy access to gondola "

"Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town."