For our first visit to Sapa, we are so happy we stayed at the Bamboo Hotel! It is conveniently located for both trekking and the amenities of Sapa. The rooms were clean, the food was great and the onsite spa was a delight. By far, the best part though was the staff. They were all so wonderful but in particular, Julie at the front desk went above and beyond for us every chance she had. She even went as far as hand delivering a birthday cake (with a song!). We would love to come back to the and stay!
Connor
於 2024 年 12 月住了 2 晚
10/10 優異
Belinda
多人同遊
2024 年 10 月 17 日
讚好:整潔度、設施服務和住宿狀況
Beautiful hotel. Close to city centre. Easily able to walk to most places. Clean tidy rooms. They did lose our laundry but found it eventually
Belinda
於 2024 年 10 月住了 5 晚
10/10 優異
Matthew
2024 年 9 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Very clean. Mountain view was incredible. We also stayed in a standard room that was also very clean but did have some street noise. Food was good at buffet. Pool clean. Friendly staff. Would stay again
Matthew
於 2024 年 9 月住了 1 晚
10/10 優異
Grace
多人同遊
2024 年 2 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.
Grace
於 2024 年 2 月住了 1 晚
8/10 不錯
Por Shoua
2024 年 1 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Por Shoua
於 2024 年 1 月住了 2 晚
10/10 優異
Johnny
家人同遊
2023 年 12 月 28 日
讚好:設施服務
Nice location and friendly staffs
Johnny
於 2023 年 12 月住了 2 晚
10/10 優異
Le Thi
2023 年 9 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Le Thi
於 2023 年 9 月住了 1 晚
10/10 優異
N
2023 年 4 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!
N
於 2023 年 4 月住了 3 晚
10/10 優異
Takahiro
2023 年 3 月 26 日
Takahiro
於 2023 年 3 月住了 2 晚
10/10 優異
Junghwan
多人同遊
2021 年 1 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Junghwan
於 2020 年 12 月住了 2 晚
8/10 不錯
真實旅客
多人同遊
2020 年 12 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 12 月住了 2 晚
6/10 一般
真實旅客
2020 年 3 月 19 日
讚好:整潔度、住宿狀況和客房舒適度
Sapa is beautiful. Bamboo hotel is good
We travelled to Bamboo hotel during a very low volume time. The hotel was beautiful however with very few guests some things were lacking. We were happy with our room but not happy that the balconies had no chairs to sit on. The pool also had no cushions on the few wicker chairs that were there and no loungers other than the stationary ones in the pool. The breakfasts were okay but the coffee was very disappointing. It was not ready at 7 am when we came down even though breakfast started at 6. When I inquired about coffee a sterno was lit and placed under the jug of yesterday’s coffee to reheat it. I did not have coffee. Overall the location is good and has shops and restaurants near it.
真實旅客
於 2020 年 3 月住了 2 晚
6/10 一般
真實旅客
2020 年 2 月 11 日
讚好:整潔度、設施服務和住宿狀況
真實旅客
於 2020 年 2 月住了 2 晚
6/10 一般
Kyusuph
家人同遊
2020 年 1 月 9 日
Kyusuph
於 2020 年 1 月住了 1 晚
10/10 優異
真實旅客
多人同遊
2019 年 10 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
everything was great with us like staffs, food, tour, weather, swimming pool
真實旅客
於 2019 年 10 月住了 1 晚
10/10 優異
TIEN
伴侶同遊
2019 年 10 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
thank you so much for your good services, we had the great holiday in Sapa with your hotel. Highly recommend
TIEN
於 2019 年 10 月住了 1 晚
10/10 優異
KWANGHEE
多人同遊
2019 年 10 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
new facilities, nice hotel, good staffs and great swimming pool
KWANGHEE
於 2019 年 10 月住了 1 晚
10/10 優異
真實旅客
家人同遊, 多人同遊
2019 年 10 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Chỗ nghỉ rất tuyệt vời, chúng tôi đã có một kỳ nghỉ đáng nhớ
真實旅客
於 2019 年 10 月住了 1 晚
10/10 優異
真實旅客
多人同遊
2019 年 10 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel, nice staffs, great food in Sapa town. We recommend this hotel to you for your holiday
真實旅客
於 2019 年 10 月住了 1 晚
10/10 優異
真實旅客
2018 年 11 月 11 日
真實旅客
於 2018 年 11 月住了 2 晚
6/10 一般
René
2018 年 3 月 28 日
不滿:整潔度和住宿狀況
God beliggenhed. Receptionist var dårlig til engelsk, hvilket iøvrigt var kendetegnende for det personale vi havde kontakt med.
Service var generelt jævnt.
René
6/10 一般
pierre
2018 年 1 月 31 日
讚好:職員與服務
Séjour agréable petit déjeuner excellent
Notre séjour à l’hôtel fut très agréable à part du chauffage Car la température était froide la nuit
pierre
於 2018 年 1 月住了 3 晚
8/10 不錯
pho (ho chi minh)
2017 年 11 月 20 日
讚好:整潔度、住宿狀況和客房舒適度
nice view and good cost performance
this hotel has amazing view.
i just emphasize about it.
other things are pretty good.
i think its nice cost performance.
pho
於 2017 年 11 月住了 2 晚
8/10 不錯
Michelle
2017 年 11 月 14 日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Decent stay
The staff was very nice and helpful as possible. We had a beautiful view and didn't have any issue with construction noise. We liked the location. The only issue was that we reserved a room for 3 adults. It was hard to tell from online what they'd actually be, but they appeared to be normal beds. One bed was a huge bed that was actually 2 double or queen beds put together, and wasn't very soft. The other bed was a rollaway twin that was extremely hard. We asked if the giant bed could be separated, but they said it couldn't.
The situation would probably be fine for 2 adults and a child, but they'd benefit a lot more from having a room with two doubles than a giant bed like that, and more clear phrasing would help.