The place is excellent, and the stream that passes in front makes it a great place to see outdoors. However, the advertisement for this place is a lie. I have a 3-year old, so we were looking for wifi (stated as in the ad) not available. The place says it can sleep 5 (if the last one sleeps on the floor) since the couch in the living room is a love seat, not the sofa in the pictures. Also, the information states that the cabin has a king bed in the bedroom1 and queen in bedroom2; in reality, the cabin has 2 queen beds—one for each bedroom. The cabin has no heating; it has 4 space heaters, but 2 do not work. The space heater for the living room cannot be used in high (which for the temperature in Ruidoso, which was around 20 degrees according to my pro trek watch, does not cut it). The space heater for the bedroom closest to the door does not work at all. The information for the cabin states that you are going to be charged $53 for cleaning. The cleaning lady called me (yelling and insulting) that we were pigs because we did not take out the trash and that we had “trashed the bedrooms.” According to this lady, we had trashed the bedrooms because we had used her clean sheets and left them on the floor by the beds. Something we did because we found a note on the center table of the living room stating, “Please leave all used sheets and pillowcases that were used in the floor by the beds.” And yes, we did use her clean sheets because the cabin was freezing and did not want my 3-year old to get sick. Finally, regarding the trash we left behind, we left such garbage in trash bags in the “kitchen area” because we could not find dumpsters in the cabin to throw them in. Lady, we do not live or work in that place; therefore, we do not know where you have dumpsters in that complex. According to this lady, we had to follow the notes she left behind, something we did with the bedsheets. But, according to her, there were approximately 6 notes we had to read. I did not know we had a treasure hunt to stay in that place. According to this lady, we are pigs and have to pay 75 to 100 more dollars because she had to take out the trash bags and wash bed sheet.
In short:
* no heating
* Karen like cleaning lady
* no internet
* misleading ads
* treasure hunt to find the ladies notes
* no king bed.
I am never coming back to this place. This goes to the cleaning lady, where I come from; we also take out our garbage leave the dumpsters where you can find them.