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Pullman Rotorua

5.0 star property
Luxury hotel with fitness centre and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Rotorua

Exterior
Lake view
Lobby
City view
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
The price is HK$1,202
HK$1,382 total
includes taxes & fees
13 Jan - 14 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Lake view

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Lake view

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 355 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, iron/ironing board, free cots/infant beds

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
8.4 out of 10, Very good, (1004)
The price is HK$680
HK$782 total
includes taxes & fees
19 Dec - 20 Dec
Rydges Rotorua
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About the area

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 4 min walk
  • Polynesian Spa - 9 min walk
  • Rotorua Central Mall - 11 min walk
  • Rotorua Hospital - 12 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Pullman Rotorua

Luxury eco-certified hotel near Polynesian Spa
Located close to Government Gardens and Rotorua Hospital, Pullman Rotorua provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage or other spa services. The on-site steakhouse, Barrel & Co Bar and Grill, features al fresco dining. Free in-room WiFi and conference space are available to all guests.
Other perks include:
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and a front desk safe
  • Luggage storage, a lift and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 130 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch Smart TVs with streaming services and premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 59 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 49 for adults and NZD 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Barrel & Co Bar and Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Spa services

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (1227 square feet)
  • Meeting rooms - 4

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 130
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 150 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 49 for adults and from NZD 25 for children
  • Valet parking fee: NZD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 150 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Is Pullman Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Rotorua?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Rotorua on 13 Jan 2025 start from HK$1,201.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Rotorua?

Valet parking is available for NZD 59 per day.

What time is check-in at Pullman Rotorua?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Rotorua?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Rotorua located?

Situated in Rotorua, this luxury hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua Central Mall and Rotorua Hospital are also within 15 minutes.

Pullman Rotorua Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 384 reviews" "
Rating 8 - Good. 92 out of 384 reviews" "
Rating 6 - Okay. 47 out of 384 reviews" "
Rating 4 - Poor. 25 out of 384 reviews" "
Rating 2 - Terrible. 10 out of 384 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geetha

Travelled with family, Travelled with group
Amazing helpful staff always ready to help ! our special thanks Annabelle ( with all smiles) & full energy to help customers 👏👏
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with comfortable beds and all the amenities you need.
Stayed 1 night in Dec 2024

8/10 Good

JOSE

The room are huge and the bathroom set up are excellent very functional.
Stayed 2 nights in Dec 2024

6/10 Okay

Zhenjun, SUNNYVALE

Travelled with family
Liked: Amenities
Lots hidden costs!
Stayed 2 nights in Nov 2024

6/10 Okay

Jacqueline

Disliked: Cleanliness, amenities
Very disappointed in our stay here. For the money you pay we expected more Room was not ready at checkin. Staff not attentive Glasses in the room dirty, no soap left in the room, the fact you have to ring to get shower caps, You have to go down stairs for milk if you require this in your coffee or tea We won’t be staying here again
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting room layout
Stayed 1 night in Nov 2024

6/10 Okay

Phillip

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were extremely helpful and efficient. The dining options and valet parking were convenient with good service. However, it’s the first hotel that I have stayed in that does not have a separate bathroom - even a sliding door across the bathroom area would be better
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bridgett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the Pullman, service is 5 star, the room was spacious and very clean. Would definitely stay here again only issue is the hotel does not have carparks and you have to pay for valet parking bit there is parking on the street that is free from 5pm to 9am Weekdays and from 12pm on Saturday. Buffet breakfast was ok.
Stayed 2 nights in Oct 2024

6/10 Okay

emilyn

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Conveniently located. Free flow of milk was good especially when you have kids, they love it Cons: leftover Lego toys on the floor from the previous occupant. After house keeping, the towels were not replenished
Stayed 2 nights in Oct 2024

6/10 Okay

Kyliesam

Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Asiah-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Keven

Service
Stayed 2 nights in Jun 2024

10/10 Excellent

Pradeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Riya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiola

Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and clean. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Reena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacey and great staff.
Stayed 1 night in Jul 2024

8/10 Good

Maggie

Liked: Cleanliness
Stayed 1 night in Jul 2024