The staff are excellent and were able to assist us in English. They are the primary reason we rated so highly. The location is super convenient and walkable and close to the water, and the staff was super knowledgable of the area and offered to help secure discounts at local places. Additionally, you can borrow beach towels, chairs, and an umbrella from the front desk, which is a great touch.
Some of the reasons why they lost a star:
- The beds are a bit uncomfortable. We could feel the springs through the mattress.
- The plumbing of the hotel was set up in a way that we could hear every toilet flush from our upstairs neighbors at random times.
- The sheets had some stains on them after a housecleaning visit, and soaps were not filled when we got there (and were not filled post housecleaning visit).
Overall, we had a great stay. I think the staff really made it. I would just say if you don't like firm beds I would probably choose another space!