Best Western Richmond hotels

"Hotel was clean, great location, kinda pricey for the shoebox size room. But place was clean, staff very friendly, especially cleaning staff for rooms. Bar and Restaurant in foyer called "Stubby's" was convenient very friendly staff, great chef, great food well priced, children friendly awesome! Only bad point was the size of the shower/bathroom/toilet arra and the terrible sliding door on the bathroom, that offered no privacy from family members. Also TV did not work and i couldnt even mirror...

"Great location. Newly renovated. Very clean. Reception not always manned and staff were hard to contact upon check in and check out. Not their fault, I think they had cleaning as well. Room was very small but very clean and nice big TV. Also nice and quiet. "

"Only concern was faulty hot water service that management know about. Wish they would fix it."

"Excellent service "