4/10 Poor
Kaci M.
26 Dec 2024
Disliked: Cleanliness
Sleepless in Reno (Literally)
The number of bedrooms and bathrooms was accurate. Despite being listed as a nonsmoking property, it smelled of stale cigarettes upon entering and we found cigarette butts inside the kitchen trash can and on the front patio. There were mouse and rat feces on the dining table, on the couch, on almost all floors, and on the bedding in two of the upstairs rooms. The bathroom downstairs is unfinished, despite what it looks like in the photos, and the microwave is set too high for anyone shorter than 5’5” to reach. There are also no baking pans in the kitchen—just stovetop cooking items. Extra toilet paper amounted to two extra rolls in total, so we had to go purchase our own. We also needed to purchase extra paper towels so we could clean up after ourselves effectively. The heating system didn’t work properly so we were hot most of the time. We tried adjusting at the control, but to no avail. The only positive going for this property is the efficient communication with the property manager and the abundant hot water.
Kaci M.
Stayed 3 nights in Dec 2024