We loved the location. Street and noise from restaurant next door should be better described and disclosed. We like the contactless check-in except 24/7 support sucked. Unit was clean but missing bedding for pull-out. My son slept fully clothed on a naked mattress 1st of 3 night rental. Unit did not have shampoo, soap or hair dryer. Was told by phone support “not sure how I can get anyone out there at 10 pm”. We did get sheets and pillowcases next morning, some toiletries and one roll toilet paper. The fellow that came was nice enough. We asked for a blanket and pillow, he looked a little confused. I said how about a blanket so my son can sleep on the pullout? He did come back with a blanket. While the unit was clean there were too many things missing that made our first night uncomfortable, the response was unacceptable. We used the text option to ask about the pool. Twice responded that it was across the street at the Atlantic Sands. I walked over there to find the hotel being renovated, pool closed, but most interesting was the front desk attendant being totally confused about my saying guests of 20 Baltimore were told to use the pool there. He obviously knew no such thing. I texted Vacasa again about the pool was told again it was at Atlantic Sands. When I said again it was closed, I get “pools are usually closed between Labor Day and Memorial Day”. Again this should’ve been disclosed in the information on the listing. I chose this rental for the pool and location.. I have arthritis and require daily exercise in a pool. The noise from the restaurant next door, loud talking, dumping trash, followed by early morning trash trucks should be disclosed. Its ashame. The unit was nicely renovated and appointed. Clean. Perfect size and layout for a family with older kids. Location is great as our kids had easy access to shops, etc on the Avenue. What’s the point of 24/7 support which is advertised amply when they can’t reach someone to come to the property? I look forward to a response as I don’t believe I got what we paid for.