My family booked this place to visit the Lassen National Park. The house is pretty centrally located and about 40-50 minutes away from Mt. Lassen - we didn't mind this because it was scenic. When we first arrived, we found the place not tidy, so we contacted Tiffany and she immediately replied and investigated what was happening. All turned out well as Tiffany apologized and refunded our cleaning fees.
One thing that I should mention about the place is that some of their bath towels are very dirty with brown stains on them, made me regret for not bringing my own bath towel. They also do not have dish soap available for guests by the kitchen sink, so all dirty dishes have to be put in the dish washer. All in all, my family and I had a good time staying at this place, even though we had to hunker down as the fire caused by an arsonist was raging and disrupted our travel plans.