Puttalam District Bar Hotel

"Am 60 yrs old, have about 4 holidays a year, 1st time Sri Lanka and i am saying this Hotel is absolutely brilliant, food, staff, comfort, pool everything is just great."

"The overall experience was satisfying. Breakfast and dinner had a decent spread and to top it up the food was quite tasty. We enjoyed the breezy weather and the endless garden area which gave us ample space gaze around. Friendly staff."

"Check-in was a nightmare. The reservation staff did not know what they are doing. "

"Good food and entertainment "

"The best thing about this hotel is the service from chef, barman and kitchen staffs. The swimming pool is clean and good size. The checked in was very slow as the staff did not know of our arrival. The room we got is definitely NOT worth 91 dollars per night for sure. Very small, very very basic ,no television, no fridge, no internet, no tea/ coffee. Ok that I can bear. The mirror is so filthy like it has never been cleaned for years. The worst is the shower, it did not function well, we had to...

"We turned up after eventually finding the hotel down a mile long dirt to what appeared to be an abandoned building. The phone number not working added to the concern. Two kids were playing in the restaurant area which sparked a flurry of activity. Various progressively higher levels of manager turned up. It was obvious they were not expecting us so I had to make an international call to Expedia. I expressed my concerns even at that point as the place needed a good makeover and the staff all...

"We were traveling in Sri Lanka for almost 4 weeks. We wanted a more expensive and more luxurious hotel for our last nights. That's why we choose Dolphin Beach. When we came, we didn't get any time to land. The manager was in a rush and it was not comfortable. We had an amazing room, a 'tentalow' but everything was a little bit wet. At the website was written we would get a fridge, a watercooker, coffee and a bathrobe. None of them was there. The food was cold, and the taste was not worth the...