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Hotel Ilaia

3.0 star property
Hotel in Punta Arenas with free breakfast and 24-hour front desk

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Photo gallery for Hotel Ilaia

Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior
Living area
Free daily full breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double Room

In-room dining

Basic Double Room

Highlights

Heating
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

Highlights

Heating
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • City view
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Heating
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • 127 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

Highlights

Heating
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Wardrobe
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes

What's nearby

  • Cerro la Cruz Viewpoint - 7 min walk - 0.6 km
  • Palacio Sara Braun - 10 min walk - 0.9 km
  • Plaza Munoz Gamero - 11 min walk - 0.9 km
  • Punta Arenas Cemetery - 17 min walk - 1.4 km
  • Port of Punta Arenas - 2 min drive - 1.9 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive

Restaurants

  • ‪La Yegua Loca - ‬7 min walk
  • ‪Guanacoffee - ‬8 min walk
  • ‪Cervecería Austral S.A. - ‬6 min walk
  • ‪Birra! Cerveza & Buena Mesa - ‬8 min walk
  • ‪Dino's Pizza - ‬8 min walk

About this property

Hotel Ilaia

Property highlights
Hotel Ilaia provides amenities, such as free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Ilaia have amenities, such as free WiFi.
Other amenities include:
  • Rainfall showers, hairdryers and shampoo
  • Heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
LIST_ALT

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Frequently asked questions

Is Hotel Ilaia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilaia?

Self-parking is free at this property.

What time is check-in at Hotel Ilaia?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Ilaia?

Checkout is at 11:00 AM.

Where is Hotel Ilaia located?

Situated in Punta Arenas, this hotel is within a 15-minute walk of Cerro la Cruz Viewpoint, Palacio Sara Braun and Santuario Maria Auxiliadora. Centro Cultural Braun Menendez and Museo Regional Braun-Menéndez are also within 15 minutes.

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Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 71 reviews
Rating 8 - Good. 7 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadiya

Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Parul

Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kris

Good value and clean room and great staff
Stayed 1 night in Jan 2025

8/10 Good

Alberto

It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Simon

Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024

10/10 Excellent

George

Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Beth

Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Wonderful location - great staff
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Small, quiet hotel well situated for foot access to the town. Clean and comfortable with a nice, but unusually, served (not buffet) breakfast. 24 hour availability of hot drinks appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Ratna

Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Javad

Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Basic room
Stayed 3 nights in Nov 2024

8/10 Good

Mary

The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024

10/10 Excellent

Byron

The people make you feel so comfortable. More like visiting a friends large a5econd home than staying in a hotel. Felt like i was being treated to breakfast by my mother (until my wife reminded me that we may be older than her). Everyone cares. Basic service - no TV etc and a bit rustic. $3us uber to downtown. Near the lookout and a great restaurant also with views (where we enjoyed a fabulous dinner). Book your stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

shin

Hotel staffers are very kind and professional .room was clean and quiet and warm.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

The staff is friendly, helpful and sincere.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Kind staff, is a hotel designed to stay in during the day Thanks for caring my family
Stayed 4 nights in Dec 2022

10/10 Excellent

Sibylla

The staff is extremely nice and helpful. We had no idea how important the POI paper is until they told us, because the pass port officer did not inform us. Please do not through it away and keep it in a safe place!!! Furthermore the breakfast was exceptional especially because we had not electricity for about 1 hour before - I have no idea how they managed it!!! Just perfect. Good tips about restaurants in neighborhood. We enjoyed walking around town and port area. Very nice can highly recommend it
Stayed 1 night in Jan 2025