Puerto Viejo de Talamanca Family Hotel

"El trato del personal ha sido excepcional! Las instalaciones están un poco descuidadas. Son cabañas humildes pero tienen lo necesario (cama, ducha y toallas) y se llega andando al pueblo en poco más de 5min. El desayuno muy rico. El lugar estaba prácticamente vacío, por lo que los animales se acercaban y pudimos ver monos y un perezoso, el momento Estrella de nuestro viaje! "

"We had a good time here. The internet is definitely spotty but it seemed like the internet company was working on it down at the road so maybe it'll be better for the next guests. Lots of bugs and critters but you're in the jungle so it's to be expected. The upper room was great to spot monkeys and birds. The listing was a bit confusing in regard to the bedrooms... there's definitely only two, not three as written in part of the listing. 4x4 vehicle came in handy to get up the hill, but 2WD also...

"Beautiful jungle atmosphere. Wildlife animals observed on the property. Great drinks at the bar. Breakfast buffet and dinner was delicious. Walking distance to the beach and other restaurants. The family cabin had a wonderful patio and hammocks. I would’ve preferred adults only. It was almost impossible to be in the swimming area near the wet bar with so many kids present. Most of the vendors on the beach only accepted colones. I would suggest you get money exchanged from the airport or the...

"Overpriced hotel. None knew our two families were coming. Not very organized. Very basic kitchen, stove didn't work, TV didn't work, only one bathroom for two bedrooms, water flow extremely low, tasted and smelled extremely unpleasant, no lighting to walk from parking area to room ( we had to use our flashlights), gym was non operational, old, rusty, no A/C and windows broken. Pool was very nice but lights were loose (not safe). Pool beds were old and dirty (can't be used). WiFi...

"We loved our stay at Ginger and Cacao. The property had great wildlife, great location, and great caretakers. "

"The place is ok, a little over rated in my opinion. One has to get out of the car to open gate to get into a small parking space. They woke me up early on Sunday morning to move my car, cause I was the last one in the parking space last night and someone wanted to leave, so I had to get up to move my car. They were very rude about it. So parking is an issue, as it was raining hard and had to get out to open and close gate also."

"Front desk lied to us when we tried to check in. Said they had never heard of Hotels.com nor Expedia. Said they had no rooms even though we had a confirmation and pre paid receipt from Hotels.com. I contacted Hotels.com and they contacted the hotel. Miraculously, the front desk remembered Hotels.com ! Front desk told the Hotels.com agent that the new agreement had not been signed yet...."

"Room was dark and had a horrible smell. Door lock was not sufficient. Woman traveling alone and did not feel safe "