It was a great location but the facilities and state of the rooms was much older than showcased in the photos. Not a bad thing, just was expecting more based on the photos.
Jacqueline
2025 年 3 月入住 1 晚
8/10 还可以
Nicholas
2025年03月30日
满意:清洁度
Nicholas
2025 年 3 月入住 5 晚
10/10 超赞
Carolyn
团体旅客
2025年03月30日
满意:服务设施
We love this place so much. Weve stayed here 5 plus times now, the reason for my 4 star is that the rooms really need some attention. Even new curtains would help tremendously.
And for some reason the usually extremely friendly staff all seemed really disgruntled and unhappy this time.
Overall, I'll Definitelybe back. The location for this property just can't be beat, and the food is really good.
Carolyn
2025 年 3 月入住 4 晚
10/10 超赞
CRISTINA
与配偶出行
2025年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A relaxing hotel and peaceful.
CRISTINA
2025 年 3 月入住 2 晚
6/10 一般
Daniel-Philippe E.,Oakland
2025年03月23日
不满意:住宿条件和设施
Caution 1 day without water w no explanation and no one knew when it will return. Also the water was brown prior
Daniel-Philippe E.
2025 年 3 月入住 5 晚
10/10 超赞
Kelli
与家人出行
2025年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we checked in to our room we were very disappointed with the condition of our room. In the morning we went to the front desk to voice or concern and they were very happy to upgrade our room to a newly renovated room. Once we switched rooms we were very happy and the condition of the new room was great. This made a world of difference.
Kelli
2025 年 3 月入住 7 晚
8/10 还可以
Linda
2025年03月21日
Great area but some maintenance issues . Was beautiful but outdated rooms
Linda
2025 年 3 月入住 3 晚
10/10 超赞
Victor
2025年03月21日
满意:服务设施,清洁度
Location is ideal if you like to be in the center of Puerto Vallarta
Victor
2025 年 3 月入住 4 晚
8/10 还可以
Cassandra
2025年03月19日
满意:住宿条件和设施,清洁度
Cassandra
2025 年 3 月入住 5 晚
8/10 还可以
Kerry Craig
与配偶出行
2025年03月18日
满意:服务设施
Love the location and service, rooms are dated and could be improved
Kerry Craig
2025 年 3 月入住 14 晚
8/10 还可以
Nancy
与家人及幼儿出行, 与家人出行
2025年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, close to the malecón area. Friendly staff, great food selections.
Nancy
2025 年 3 月入住 3 晚
10/10 超赞
Margaret
与配偶出行, 团体旅客
2025年03月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Though dated in decor, Los Arcos is in an excellent location with excellent beach amenities. We had a fabulous time!
Margaret
2025 年 3 月入住 1 晚
6/10 一般
Judy
2025年03月13日
不满意:清洁度
We were very disappointed in our room. I booked a “superior” room, but didn’t feel it was superior at all. We had to switch rooms as the first room we were in was dirty, noisy and dreary. The second room was a bit better. Unfortunately, I would not recommend staying at this hotel. Getting a lounge by the pool was impossible unless you were down there by 7:00 am. The only plus was the area. Lots of lovely restaurants.
Judy
2025 年 2 月入住 14 晚
8/10 还可以
Irma
2025年03月12日
满意:住宿条件和设施,清洁度
Everything is so near by. If you want to be on the beach it’s walkable or on the street to do some shopping. Just love the area!❤️
Irma
2025 年 3 月入住 7 晚
8/10 还可以
Megan
团体旅客
2025年03月11日
满意:员工和服务,清洁度
The room was basic but very clean. Staff very courteous. The pool area and beach were lovely. We didn’t go the all inclusive route. We had 3 breakfasts at the hotel - good buffet. Watch out for the pigeons in the oats and granola. Overall a nice place to stay
Megan
2025 年 3 月入住 7 晚
10/10 超赞
James,Kelowna
与配偶出行
2025年03月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
4 star Hotel in a 5 star location with lots of good restaurants within easy walking range. Only hotel right on the beach with umbrellas and loungers in the area.
James
2025 年 2 月入住 14 晚
8/10 还可以
Adam
团体旅客
2025年03月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Maid was fantastic. Hotel staff was actively cleaning and staff was always around. Very safe area. Food was good in Hotel. Can walk out in the streets and has everything you need within 2-3 blocks. Street Venders, Shopping, Laundry, Pharmacy, Corner store, Pizza, Burgers, Ice Cream etc all in a 3 block radius. Beach is good but not an easy swim trying to get out of water at times. Some areas of beach have an abundance of rocks. Walking the Malacon is very safe and great for venders and shops. Los Arcos is safe for Famlies and Senior Couples. If you are Single and Straight and looking to go out and have a good time this area might not be for you to meet someone as it is predominately a Gay area. All in all Hotel was a good spot.
Adam
2025 年 2 月入住 7 晚
8/10 还可以
Rena
与配偶出行
2025年03月9日
满意:员工和服务、服务设施、住宿条件和设施
beautiful view, feels like authentic mexico
Rena
2025 年 3 月入住 7 晚
10/10 超赞
RICHARD WILLIAM
2025年03月3日
RICHARD WILLIAM
2025 年 2 月入住 14 晚
10/10 超赞
Paul
团体旅客
2025年03月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is centrally located, in the Zona Romantica, and restaurants are within walking distance. The concierge desk is very helpful in making reservations and providing information.
Paul
2025 年 2 月入住 7 晚
10/10 超赞
Sara Santos
2025年03月1日
满意:清洁度、员工和服务、住宿条件和设施
Ambiente familiar, excelente evento de noche mexicana ( tarde , noche ) desayunos con fondo musical de violín 👌 el buffet con diversa variedad de platillos para todos los gustos. Vigilancia de 10. Área de alberca y jacuzi con hidromasaje excelente. Nos sentimos en casa… Gracias
Sara Santos
8/10 还可以
Annette,Edmonton
与家人出行
2025年02月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool area, buffet and drinks were great! Room was OK
Annette
2025 年 2 月入住 7 晚
10/10 超赞
Kimberly
2025年02月25日
满意:清洁度
Kimberly
2025 年 2 月入住 5 晚
8/10 还可以
David
与配偶出行
2025年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to many restaurants and entertainment. Very nice area. Walkable to everything needed.