4/10 Poor
Timothy, Redondo Beach
3 Dec 2024
Disliked: Staff & service, amenities
Positives
Convenient location...(relatively) close to a race near beach; variety of restaurants w/in walking distance or a short drive/uber away.
Pool area. Free b'fast. Quiet place; can get a good night's rest, even with a lot of other guests there. The place was spacious, so you can interact with others or find your own space.
Negatives
My room's A/C didn't work and was unbearably hot. Maintenance guy "fixed" it, but I had to keep it at an unbearably cold temperature all night. Neither ideal.
In addition, (new) manager kept charging my credit card for security deposit repeatedly. I gave her the benefit of the doubt and talked to her about it (apparently it was a new "system"). She insisted all the charges had been reversed and charged me yet again, even though I asked her to stop because there was still a charge showing. I STILL have a charge that I need to reverse! Sigh.
To boot, some of the electrical outlets didn't work and the fridge kept cutting off.
I credit the owner (?) who called me directly to apologize for both issues. (I had texted the number on a poster, thinking it was the manager, to ask they stop charging my credit card, and assume he received it.)
He apologized and offered to switch my rooms, but it took all day to make it happen and I had to ask multiple times. Awkward.
Lastly, the hot tub wasn't even lukewarm. Asked multiple times to have it turned up and they couldn't.
Cute B&B with potential, but missed the mark on a lot.
Timothy
Stayed 4 nights in Nov 2024