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FERGUS Puerto de la Cruz

4.0 star property
Hotel with 2 restaurants, near Lago Martianez Swimming Pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for FERGUS Puerto de la Cruz

2 outdoor pools, pool umbrellas, pool loungers
View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Bathtub, free toiletries, hair dryer, bidet

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
The price is HK$945
HK$1,011 total
includes taxes & fees
8 Nov - 9 Nov
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Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Premium Double Room, Sea View (3 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
Hairdryer
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room, Sea View (2 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hairdryer
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
Hairdryer
  • 301 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Single Beds

View all photos for Junior Suite (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 301 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds

View all photos for Premium Double Room, Sea View (2 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Hairdryer
Bathrobes
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double Room, Mountain View (2 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Mountain View (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Hairdryer
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double Room, Mountain View (3 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Mountain View (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
Hairdryer
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (3 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Double Water Bed and 2 Single Beds

View all photos for Superior Double Room, Sea View (3 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
Hairdryer
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room (3 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (4 adults)

Down duvets, minibar, in-room safe, desk

Suite (4 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room (1 adult + 2 children)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room (2 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (1 adult + 1 child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (1 adult)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room (2 adults)

Down duvets, minibar, in-room safe, desk

Standard Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room, Sea View (1 adult)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite (2 adults + 2 children)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 301 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

View all photos for Superior Double Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Superior Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (2 adults + 2 children)

Down duvets, minibar, in-room safe, desk

Suite (2 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room (1 adult)

Down duvets, minibar, in-room safe, desk

Superior Double Room (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 215 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Suite (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Suite (3 adults)

Down duvets, minibar, in-room safe, desk

Suite (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Suite (3 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Suite (3 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite (3 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 301 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

View all photos for Suite (2 adults)

Down duvets, minibar, in-room safe, desk

Suite (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 3 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 16 min walk
  • Plaza del Charco - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

Restaurants

  • ‪Hotel Teide Mar - ‬7 min walk
  • ‪Bar el Camino - ‬4 min walk
  • ‪Luna Rossa - ‬4 min walk
  • ‪Zicatela - ‬8 min walk
  • ‪Vinoteca Con Pasión - ‬9 min walk

About this property

FERGUS Puerto de la Cruz

Upscale hotel near the boardwalk, refurbished in 2023
Lago Martianez Swimming Pools and Plaza del Charco are located near FERGUS Puerto de la Cruz, which provides a free breakfast buffet, a poolside bar and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • A free shopping centre shuttle, an outdoor tennis court and self-parking (surcharge)
  • Tour/ticket information, a billiards/pool table and a banquet hall
  • A computer station, a porch and concierge services
Room features
All 300 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with baths and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Restaurants on site

  • Restaurante Principal
  • Restaurante piscina

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July

Property is also known as

Hotel Puerto Cruz
Smy Puerto de la Cruz
FERGUS Puerto de la Cruz Hotel
FERGUS Puerto de la Cruz Puerto de la Cruz
FERGUS Puerto de la Cruz Hotel Puerto de la Cruz

Frequently asked questions

Does FERGUS Puerto de la Cruz have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on 8 Nov 2024 start from HK$944.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FERGUS Puerto de la Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at FERGUS Puerto de la Cruz?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at FERGUS Puerto de la Cruz?

Checkout is at noon.

Are there all-inclusive benefits at FERGUS Puerto de la Cruz?

Some rate plans available at this property are all-inclusive.

Where is FERGUS Puerto de la Cruz located?

Situated near a boardwalk, this hotel is within a 15-minute walk of Jardin Aquatico and Lago Martianez Swimming Pools. Martianez Shopping Centre and La Paz Lookout are also within 5 minutes.

FERGUS Puerto de la Cruz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 6 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Not a 4 *
In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

8/10 Good

Omayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Isaac Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
TODO EXCELENTE, SOLAMENTE FUERON DOS DIAS, PERO SALI ENCANTADO
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 6 nights in May 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. excelente atención.
Stayed 2 nights in May 2024

10/10 Excellent

HECHER

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilidad
Stayed 2 nights in Mar 2024

10/10 Excellent

Karoliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvällä sijannilla oleva hotelli.
Hotelissa oli hyvät pysäköintitilat. Aamiainen oli erinomainen. Hissit hitaat ja äänieristys oli huono. Uima-allas alueiden lisäksi kivat kattoterassit.
Stayed 1 night in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oki
Goed hotel, ontbijt redelijke kwaliteit, koffie kan veel beter. Geen airco aangezet in het hele hotel eigenlijk vinden we dit niet kunnen voor 4 sterren, maar goed het was te doen..
Stayed 8 nights in Jan 2024

6/10 Okay

Katarina

Travelled with family
Disliked: Property conditions & facilities, room comfort
Familjeresa
Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,
Stayed 14 nights in Jan 2024

8/10 Good

Dorothee

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Hans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Anton

Stayed 7 nights in Dec 2023

8/10 Good

Feride

Liked: Room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Første gang på Tenerife
Hyggelig personale på hotellet. Vakker by; frodig og fargerik.
Stayed 7 nights in Dec 2023

10/10 Excellent

Hyewon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요
Stayed 2 nights in Dec 2023

2/10 Terrible

Javier

La atencion fatal....me dieron una habitacion ruidosa....las dos noches sin dormir, les avise varias veces y no me hicieron caso.
Stayed 2 nights in Dec 2023

10/10 Excellent

MARÍA JOSE

Stayed 1 night in Dec 2023

8/10 Good

Tom Ivar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023