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Camino Real Hotel & Suites Puebla

5.0 star property
Luxury hotel connected to a shopping centre in Angelópolis with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Interior
Bar (on property)
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Parking available
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay films

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay films

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Private kitchen

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay films

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Basic Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay films

Suite, 2 Bedrooms (2 King Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Camino Real Puebla Angelopolis

Pool
Spa
Restaurant
Air conditioning
8.2 out of 10, Very good, (1479)
The price is HK$417
HK$497 total
includes taxes & fees
2 Jan - 3 Jan 2025
Camino Real Puebla Angelopolis

About the area

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180

What's nearby

  • La Vista Country Club - 5 min walk - 0.5 km
  • University Cultural Center of BUAP - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 4 min drive - 3.8 km
  • Metropolitan Auditorium - 4 min drive - 4.6 km
  • Triangulo Las Animas Shopping Center - 6 min drive - 5.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Luxury family-friendly hotel near Angelopolis Commercial Center
A golf course, a poolside bar and a corner/local shop are just a few of the amenities provided at Camino Real Hotel & Suites Puebla. Get out on the links at this hotel and enjoy amenities such as a restaurant with golf course views. Indulge in a sports massage and a manicure/pedicure at EXHALA, the on-site spa. The on-site international cuisine restaurant, La Huerta, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Concierge services, a TV in reception and luggage storage
Room features
All 149 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with showers and hairdryers
  • LED TVs with satellite channels and DVD players
  • Childcare services, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MXN 120 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends: MXN 365 for adults and MXN 190 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • La Huerta

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting services
  • DVD player
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 365 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 150 per stay (rates may vary)
  • Fee for wireless Internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

Does Camino Real Hotel & Suites Puebla have a pool?

Yes, this property has an outdoor pool.

Is Camino Real Hotel & Suites Puebla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Camino Real Hotel & Suites Puebla?

Self-parking is free at this property.

What time is check-in at Camino Real Hotel & Suites Puebla?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Camino Real Hotel & Suites Puebla?

Checkout is at 1 PM.

Does Camino Real Hotel & Suites Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 60 per vehicle applies.

Where is Camino Real Hotel & Suites Puebla located?

This family-friendly San Andrés Cholula hotel is located in the entertainment district, within 1 mi (2 km) of International Baroque Museum, University Cultural Center of BUAP and Anahuac University. Estrella de Puebla Observation Wheel and Angelopolis Commercial Center are also within 3 miles (5 km).

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 347 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie.rocha.bra, Los Ángeles, California.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020

2/10 Terrible

Antonio, Orlando, FL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020

2/10 Terrible

daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal de primera,resolvieron inmediatamente mi problema
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
Stayed 1 night in Feb 2020

6/10 Okay

Sergio

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Arturo

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking expensive, good cleaningness and friendly personnel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
So so hotel
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
The room was a bit neglected, as well as something dirty from the windows and the bathroom.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
Stayed 5 nights in Nov 2019

10/10 Excellent

OscarM, PUEBLA Mexico

Liked: Staff & service, amenities, property conditions & facilities
This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
Stayed 3 nights in Nov 2019

10/10 Excellent

George

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
Stayed 1 night in Nov 2019

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location was nice and restaurant/bar area was great.
Stayed 2 nights in Oct 2019