Province of Trapani Business Hotel

"Best receptionist"

"This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast. "

"We arrived at 4pm after a three hour car journey, it took them some time to find our booking, we were then told the room was not ready (despite check in said to be available from 12.30). After a further wait, with no offer of refreshment or apology, we were shown to a room which had no fridge and whose key had "been taken by the previous occupants". We complained firmly, and the key was produced within 5 minutes along with a fridge. Overall, there were difficulties communicating with the staff...

"roperty had a sewage problem which they were not addressing. we had to move room"

"Owner on-site and very helpful. The suite was decorated in antiques and thoughtfully stocked with such things as personal bug spray, water, creamers/tea, etc. The "free parking" was on the public streets and square but the owner assisted us in making sure we were not in the wrong place at the wrong time. The continental breakfast delivered to the suite was nice. The public areas were a little worn and the elevator was a little scary... but the suite was in great shape. A/C was only in the...

"Good quality of the hotel (some works were happening due to the low season). Easy to find and to get to San Vito Lo Capo by car"

"Friendly staff"

"We had a lovely stay at Hotel Vittoria. It is well-located and parking was easy. They recommended nearby restaurants that were good. It was handicapped accessible which was important for us."