After my husband and I checked out, I received a message that the cleaning person found pink stained hand towels in the dryer. We left nothing in the dryer. When I asked Kim to please send a picture of the towels, and count them to assure they belonged to her unit, she did not reply nor send pictures yet charged me $30.00.
This was quite disappointing as we were blamed for something with no evidence nor towels counted to see if they were ours.
Communication is key and at the end of our trip it was void.