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Oaks Port Douglas Resort

4.5 star property
Luxury hotel with full-service spa and 24-hour business centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Port Douglas Resort

Breakfast and dinner served, international cuisine
Outdoor pool
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Pool
    Pool
The price is HK$769
HK$846 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 2 Bedroom Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View, No Housekeeping

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Ceiling fan
  • 871 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Hotel Room, Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Pool View, No Housekeeping

Highlights

Balcony
Air conditioning
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Pool View, No Housekeeping

View from room

1 Bedroom Pool View, No Housekeeping

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
Separate bedroom
Ceiling fan
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Pool View

Highlights

Balcony
Air conditioning
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
Separate bedroom
Ceiling fan
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Garden View

Highlights

Balcony
Air conditioning
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Ceiling fan
  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Ceiling fan
  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Pool View

View from room

1 Bedroom Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
Separate bedroom
Ceiling fan
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View, No Housekeeping

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
2 bedrooms
Ceiling fan
  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Hotel Room Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View, No Housekeeping

Highlights

Balcony
Air conditioning
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View, No Housekeeping

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
LCD TV
Separate bedroom
Ceiling fan
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room Pool View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One-Bedroom with Garden View

In-room safe, desk, iron/ironing board, free WiFi

One-Bedroom with Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

Two-Bedroom Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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8.0 out of 10, Very good, (828)
The price is HK$983
HK$983 total
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
87 Port Douglas Road, Port Douglas, QLD, 4877

What's nearby

  • Four Mile Beach - 15 min walk - 1.3 km
  • Wildlife Habitat - 3 min drive - 2.5 km
  • Macrossan Street - 3 min drive - 2.9 km
  • Crystalbrook Superyacht Marina - 5 min drive - 3.6 km
  • Sugar Wharf - 5 min drive - 3.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 61 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬4 min drive
  • ‪Bam Pow - ‬2 min drive
  • ‪Zinc Port Douglas - ‬3 min drive
  • ‪Origin Espresso - ‬4 min drive
  • ‪Hemingway's Brewery - ‬4 min drive

About this property

Oaks Port Douglas Resort

Luxury family-friendly hotel near Four Mile Beach
Located close to Wildlife Habitat and Crystalbrook Superyacht Marina, Oaks Port Douglas Resort provides an adjacent golf course, a terrace and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Indulge in a manicure/pedicure, a massage and a body scrub at the on-site spa. The on-site international cuisine restaurant, Oak & Vine, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 136 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Showers, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Balconies, LED light bulbs and ceiling fans

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 28 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Oak & Vine
  • The Bar

Things to do

  • Bike rentals
  • Bike parking
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 28 per person
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

QT Port Douglas Hotel
Oaks Resort Port Douglas
Oaks Resort
Oaks Port Douglas
Oaks Resort Port Douglas
Oaks Port Douglas Resort Hotel
Oaks Port Douglas Resort Port Douglas
Oaks Port Douglas Resort Hotel Port Douglas

Frequently asked questions

Does Oaks Port Douglas Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Oaks Port Douglas Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Oaks Port Douglas Resort on 22 Nov 2024 start from HK$769.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Port Douglas Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Port Douglas Resort?

Self-parking is free at this property.

What time is check-in at Oaks Port Douglas Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oaks Port Douglas Resort?

Checkout is at 10:00 AM.

Does Oaks Port Douglas Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 41 per person applies.

Where is Oaks Port Douglas Resort located?

This family-friendly Port Douglas hotel is located near the beach, within 2 mi (3 km) of Four Mile Beach and Wildlife Habitat. Flagstaff Hill and Crystalbrook Superyacht Marina are also within 3 mi (5 km).

Oaks Port Douglas Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool. The pool bar was great.
Stayed 7 nights in Oct 2024

6/10 Okay

Jeroen

Travelled with group
Not good not bad. So average.
Stayed 1 night in Oct 2024

10/10 Excellent

Nichole Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

MICHAEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, well maintained, good housekeeping and the security is great
Stayed 2 nights in Aug 2024

4/10 Poor

JULIE

Travelled with partner
Disliked: Amenities
Check in was very quick, with polite staff
Stayed 1 night in Aug 2024

8/10 Good

Warwick Leslie

Travelled with partner
Liked: Cleanliness
Clean comfortable good value for money
Stayed 9 nights in Aug 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, amenities
I called before staying at this property to make sure they had working wifi in room. When I got there and was told it was not working they said I could have a conference room to do some work but I also could not use the smart tv in my room so what is the point.
Stayed 3 nights in Aug 2024

6/10 Okay

L G

Very limited dining and very expensive, the walkways to your rooms are dirty and dead leaves have been left, you can order room service from your room but must pick it up yourself,the pool bar has very limited hours for a holiday resort, The staff are Amazingly helpfull, No wifi in our block off rooms,they really need to pull there socks up
Stayed 4 nights in Aug 2024

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, room comfort
Management needs to read the reviews.
Arrived for check in with 2 friends, lady checking us in wasn’t the friendliest, we all have those days, but check in was a disaster, she gave us very brief instructions on how to find our rooms, no mention of any of the hotel facilities, no mention of “happy hour”, breakfast information, how the bus works or told anything about booking tours etc. thankfully we have Google. Finding the room was a challenge due to the poor instructions, get to the room and find out I’m missing some towels, I spoke to reception and was advised of an issue with towels coming up from Cairns, ok things happen but why wasn’t this mentioned at check in, reading the reviews on Google this towel situation has been going on for a number of weeks along with a number of other problems. Overall the room was clean, the pool was great and the staff were friendly.
Stayed 5 nights in Aug 2024

4/10 Poor

Lesley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like patio area for room 5003, requested a move 4 times and nothing done, no wifi for a week and no iron and board in the room. Property is vety tired, our 3rd stay here and now we won't be back
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort in the Tropics!
The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant presented meals that were of a high level of dining.
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to go back, it was a beautiful resort!
The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. We stayed in a hotel room and a one bedroom apartment on our stay. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant had a delicious assortment on their menu and we enjoyed dining there. I we would highly recommend this resort and would love to stay there again in the future. Thanks for a memorable holiday!
Sitting y the pool on a warm evening after a delicious meal at the Oaks & Vine
Daily setup 👌🏽
Stayed 7 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Katherine East

Travelled with family
Liked: Cleanliness, staff & service
The room was just to simple for the price. I got just one hand towel, 2 bath towels, none bath mat. I had to send my husband to collect at the reception area.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Not an option for the oldies
The room was fine but the wifi didn’t work. The dinner option was very limited and in any case, we had to drive somewhere to get it. There are no lifts and given the lack of suitable meal options, this is a place for young families in particular. The pool area is particularly good.
Stayed 1 night in Aug 2024

4/10 Poor

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were below average cleanliness
Stayed 7 nights in Jul 2024

2/10 Terrible

Timmothy

Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service
The customer service was terrible . I rant to combine both night of accomodation and apparently the message did not get to the motel so I had to check out and re- check in ! Had to wait for someone to contact me about my second room being ready but no one ever did and 2 -5 hours went by before I asked at Fest about room and no one even knew about it! The room towels weee dirty and had to be replaced and there weee no pool towels.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were nice, but service was lacking somewhat. Items advertised were not available and there was a towel shortage throughout the stay. Not sure if there was no housekeeping for the room type we booked, but the room was never serviced the whole week we were there. Usually it’s 3-4 days max in most places. Dining options very limited. Felt like they made an effort to discourage people spending time at the property
Stayed 6 nights in Jul 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
The property could be looked after a bit more but the staff were lovely. It’s in a good location not too far from the town centre.
Stayed 5 nights in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean and comfortable Ordinary breakfast with substandard coffee Very poor internet
Stayed 2 nights in Jul 2024

6/10 Okay

Alisa

Travelled with family
Nice property with lovely gardens. We arrived late afternoon and were hoping to order pizzas from the hotel but when we went to order we were told that it wasn’t open as they were waiting on a food delivery. The next morning we were looking forward to spending the day by the pool but there were no towels at the pool. When I enquired at reception I was told that there were no towels as they were waiting for a delivery from Cairns. I then asked a room service person if we could use some room towels for the day but there were none of those either. The poor woman seemed frustrated like she had been asked the same question 100 times. This place has a serious towel shortage! We paid premium rates in school holidays and I feel that the hotel should have been more prepared for higher numbers of people.
Stayed 5 nights in Jul 2024

8/10 Good

Janna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was a beautiful resort with a gorgeous central pool area and gardens. We stayed in a one bedroom apartment overlooking the pool, it was lovely. We had a third person on a sofa bed in the lounge area and that worked well. The kitchen was stocked with coffee pods and I always like that, there could be more utensils in the actual kitchen and, better provision for a third person staying in the room. Our housekeeping did a great job and I particularly appreciated that they did the dishes a couple of times, that made it feel like a holiday! A small thing, they kept only leaving two towels and at one stage did not replace the tea towel, nothing too major really! The swim up bar was fun, it’s open from 12 to 3 so we were only around for that once. Property needs some TLC here & there but is beautiful. Overall, the staff were very polite but I wouldn’t say that they seemed really excited and happy to be there. Made me wonder why. We had a great time. Thank you Oaks.
Stayed 5 nights in Jul 2024

10/10 Excellent

Peter

Stayed 7 nights in Jul 2024