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Riviera Maya Suites

3.0 star property
Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen with a marina

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riviera Maya Suites

Property grounds
Down duvets, in-room safe, iron/ironing board, bed sheets
Garden view
Living area
Down duvets, in-room safe, iron/ironing board, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
The price is HK$1,210
HK$1,479 total
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Private kitchen

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Down duvets, in-room safe, iron/ironing board, bed sheets

Basic Double Room, 1 Double Bed

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Ceiling fan
Day bed
Down duvet
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Down duvets, in-room safe, iron/ironing board, bed sheets

Superior Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Garden
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 150 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa (Garden Villa)

Down duvets, in-room safe, iron/ironing board, bed sheets

Villa (Garden Villa)

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

Down duvets, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 2 Bedrooms, Garden Area

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1615 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

View from room

Bungalow, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Down duvets, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1615 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Down duvets, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for 2 Bedroom, Penthouse

Down duvets, in-room safe, iron/ironing board, bed sheets

2 Bedroom, Penthouse

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

Down duvets, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom, balcony

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Down duvets, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Down duvets, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom Penthouse

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1614 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Living room

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 1938 sq ft
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Balcony

Romantic Bungalow, 1 King Bed, Garden View

Highlights

Furnished balcony
Garden
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Riviera Maya Suites provides a marina, a rooftop terrace and a garden. Active travellers can enjoy ecotours at this hotel. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and car hire on-site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and barbecues
  • Free newspapers, a porter/bellboy and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Riviera Maya Suites boast thoughtful touches, such as first-run films and air conditioning, in addition to amenities, such as safes and free bottled water.
Extra amenities include:
  • Highchairs and baby baths
  • Down duvets and day beds
  • Showers, free toiletries and hairdryers
  • 40-inch HDTVs with digital channels and first-run films
  • Private gardens, wardrobes/cupboards and coffee/tea makers

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Feather duvet
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

Property is also known as

Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Aparthotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Playa Del Carmen
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Riviera Maya Suites?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on 3 Jan 2025 start from HK$1,209.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 500 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Riviera Maya Suites?

Self-parking is free at this property.

What time is check-in at Riviera Maya Suites?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Riviera Maya Suites?

Checkout is at noon.

Does Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 5-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within 10 minutes.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 279 reviews" "
Rating 8 - Good. 46 out of 279 reviews" "
Rating 6 - Okay. 10 out of 279 reviews" "
Rating 4 - Poor. 3 out of 279 reviews" "
Rating 2 - Terrible. 5 out of 279 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Convenient location in a very touristy town. Nice pool. Room smelled of mould and loud noise from the nearby bar. Wifi doesn’t work in room. Good cleaning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joan Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is traditionally Mexican and very well maintained. The gardens are lush and well cared for. It can get noisy on the weekends but the rest of the week is fine.
Stayed 10 nights in Nov 2024

8/10 Good

fani

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho el concepto de los bungalós que están entre tipo jungla , para los que buscan hospedarse en algo diferente . Lo único que deben arreglar es el agua de la regadera que no se podía acomodar a temperatura Normal , o salía el agua muy caliente o salía muy fría .
Stayed 4 nights in Nov 2024

10/10 Excellent

cindy

Liked: Property conditions & facilities
My favorite place in Playa!!
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle Viene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is close to the beach, shopping, restaurant and 5th avenue. It has a jungle vibe and you get to see animals visiting your balcony that you have not seen before. The staff are very attentive and welcoming.
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot away from the business
Stayed 6 nights in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing as always! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
As always, everything is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always ... and always a warm welcome!!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2024

6/10 Okay

SIXTO SR

Business traveller
Liked: Cleanliness
Disliked: Staff & service
buenas tardes,este es mi review de mi estancia en el hotel maya, hemos estado con mi familia 2 veces y esta fue la tercera vez y estuve yo solo en viaje de negocios, tuve un accidente en la noche al ir a el lobby a recoger una sábana que pedi en la mañana y no me la llevaron a el cuarto, estaba mojado el piso, no habia ningun senal de resbaloso y cai y al golpearme la cabeza me la corte,salio mucha sangre en el pizo,el guardia solo memiraba , le pedi alluda para levantarme y fue que me alludo despues de unos minutos, le dije que no hay ningun senal que indique que todo el pizo esta resbalozo y me dejo en el lobby sangrando y se fue a poner el senal despues regreso a limpiar la sangre del piso y agarro el telefono y se puso a hablar a alguien, me tuve que ir a mi cuarto a tratar de parar la sangre, a el dia siguiente sali para ir a el hospital para recibir 3 saturadas y medicina para que no se infectara y para la contucion, antes de irme a el hospital le pedi a la housekepper si podia limpiar mi cuarto porque la almohada y sabana estaba llena de sangre inluyendo el bano, ninguno del hotel se acerco para saber si se necesitaba algo o si queria un bendaje mientras hiba a el hospital,estuve dos dias mas para terminar el negocio que tenia. ,es muy triste que no tengan consideracion de los huespedes, me pregunto si se hubiaran actuado con una persona americana hubiera sido diferente? esa es una muy buena pregunta., tengo todas las fotos y la cortada que sufri en la cabeza .,muchas
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and had two bungalows, staff were helpful and very friendly. We had full self catering facilities, and the hotel was ideally located for the beach and for 5th avenue where all the night life is and planet of bars and restaurants. I would definitely choose this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice place.
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Wonderful, nice service and a super easy location! Highly recommend!
Stayed 6 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay and we love this place and all of the people who work there
Stayed 5 nights in Oct 2024

8/10 Good

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious place
Stayed 6 nights in Jul 2024

10/10 Excellent

Eileen, Wellington

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super chill place one block from 5th Ave but in a lush jungle setting! The staff could not be nicer and everything kept super clean …
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to beach. Facility was well kept and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024