Pinnawala Business Hotel

"Got the wrong room and only noticed it a couple of hours after we arrived. We paid for the elephant bath view and we were literally on the opposite side. We went to tell the receptionist after dinner and they didn't do anything. We had to go back at the reception the following morning and had to argue with the restaurant manager (it seems) because the actual manager was nowhere to be found. We paid for a deluxe room with ELEPHANT BATH VIEW and we got the river view. The whole point that we...

"Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!"

"There was nothing we liked at all. The place is poss the worst hotel in Sri Lanka .Dirty disgusting rooms damp and falling apart the pool area is falling apart dangerous health hazard. We had to stay one night but checked out the following morng"